We are looking for a Rough Sleeping Snapshot Estimates Project Officer to join a national homelessness charity on a short-term, fully home-based contract from 5th November 2026 to 9th December 2026.
- Advanced, hands-on experience of Microsoft Excel.
- Excellent verbal communication skills - You will be making phone calls regularly.
- Prior experience in a similar role, such as data quality assurance, auditing or telephone-based compliance work.
- Experience of working with councils or other large organisations.
- The ability to touch type accurately while listening and taking notes.
About the role
- Support the Project Coordinator in completing telephone quality assurance and online certification of rough sleeping snapshot estimates for all Local Authorities in England.
- Contact Local Authority leads and count coordinators by telephone and email, talking through a structured Quality Assurance Form and asking questions based on national guidance.
- Take accurate notes in real time during calls, then complete Quality Assurance Forms fully, clearly and coherently so they can be relied upon without re-checking.
- Respond to Local Authority enquiries about the process, escalating cases where authorities do not respond or are not following the guidance.
- Check information on the online DELTA system against internal records (no prior knowledge required).
- Keep a daily record of progress and help compile weekly updates.
About you
You will be highly organised, able to manage information across multiple sources under time pressure, and confident challenging Local Authorities where necessary.Strong written skills are essential, as your summaries must be clear and accurate first time.An awareness of how Local Authorities and the voluntary sector respond to rough sleeping in England is desirable.
This is a time-sensitive project, so you must be available every working day for the full contract.
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Homelessness Project Officer (fully remote) in City of London employer: Charles Hunter Associates
This newly opened nursery in Godalming offers a unique opportunity for an experienced Nursery Manager to lead a small, family-run business dedicated to providing flexible childcare solutions. With a strong emphasis on professional development, a competitive salary, and generous benefits including up to 35 days off and a performance bonus, this role fosters a positive work culture where staff are valued and supported. Join a team that prioritises building strong relationships with parents and the community while ensuring a safe and nurturing environment for children.
