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- Tasks: Lead and innovate commercial income strategies for a leading UK hospice charity.
- Company: Join Prospect Hospice, dedicated to providing exceptional end-of-life care in your community.
- Benefits: Enjoy 27 days annual leave, a pension scheme, discounts, and a supportive work environment.
- Why this job: Make a meaningful impact while driving growth and innovation in a values-driven team.
- Qualifications: Extensive experience in commercial leadership with proven success in income generation and team development.
- Other info: Full UK driving license required; apply early as we review applications on a rolling basis.
The predicted salary is between 43200 - 72000 £ per year.
Are you an experienced senior leader with a strong background in commercial strategy, retail operations, and income generation? Are you ready to drive innovation and growth for a leading UK hospice charity? Prospect Hospice is seeking a visionary Head of Commercial Income to help deliver our ambitious plans and ensure financial sustainability for generations to come. With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our income generation team to ensure we meet our ambitious growth targets.
What is the role? This is a strategic leadership role where you’ll oversee our commercial income portfolio, including 18 retail shops, our warehouse and logistics operations, and emerging income streams. You’ll lead a dynamic team and create innovative business strategies to grow our commercial income from £6 million to £9 million over the next five years.
Key Responsibilities- Lead and grow our commercial operations (retail, warehouse, logistics, and new income streams)
- Develop and implement high-impact business plans to increase revenue and profitability
- Expand retail operations and enhance both in-store and online sales performance
- Identify and develop new commercial opportunities to diversify income
- Monitor performance, manage budgets, and ensure targets are met or exceeded
- Inspire, mentor and develop a high-performing, values-driven team
- Collaborate with senior leaders to contribute to organisational strategy and innovation
This is a fantastic opportunity to combine commercial leadership with meaningful impact – helping fund exceptional end-of-life care for people in Swindon, Marlborough, and northeast Wiltshire. At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.
About you:We’re looking for a commercially savvy, inspiring leader who can demonstrate:
- Extensive experience in a senior commercial leadership role, driving growth and profitability across multiple income streams
- Proven ability to develop and deliver effective commercial income strategies, business plans, and budgets to grow income and impact
- Exceptional leadership skills – ability to inspire, and build and develop a high-performing team
- Proven track record of delivering income against specific targets
- Strong analytical, communication, and relationship-building skills
- Ability to influence and negotiate
- Experience in expanding retail operations, driving growth and profit across both online and offline sales
- Experience in leading processes to develop new commercial income streams
Due to the nature of this role, a full UK driving license and access to a vehicle is also required.
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
How to apply: To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Equality & Diversity: Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Safeguarding: We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks, and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times. You must tell us about any unspent conviction, cautions, reprimands, or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. We will review applications as they come in and therefore we may close the vacancy before the closing date. Candidates are therefore advised to apply early.
Head of Commercial Income employer: Charitynorth Devon Hospice
Contact Detail:
Charitynorth Devon Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Commercial Income
✨Tip Number 1
Research Prospect Hospice thoroughly. Understand their mission, values, and current strategies. This knowledge will help you tailor your discussions during interviews and demonstrate your genuine interest in contributing to their goals.
✨Tip Number 2
Network with professionals in the charity sector, especially those involved in commercial income generation. Attend relevant events or webinars to connect with potential colleagues and gain insights into industry trends that could benefit your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully driven growth and profitability in previous roles. Highlight your experience in expanding retail operations and developing new income streams, as these are crucial for the Head of Commercial Income position.
✨Tip Number 4
Showcase your leadership style by preparing to discuss how you inspire and develop high-performing teams. Be ready to share your approach to mentoring and fostering a collaborative environment, which aligns with the values of Prospect Hospice.
We think you need these skills to ace Head of Commercial Income
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in commercial leadership roles. Focus on specific achievements related to income generation, retail operations, and strategic growth that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate why you want to work for Prospect Hospice. Emphasise your passion for their mission and how your skills can contribute to their ambitious plans for financial sustainability.
Showcase Leadership Skills: Provide examples of how you've inspired and developed high-performing teams in your previous roles. Highlight your ability to mentor and lead diverse groups, as this is crucial for the Head of Commercial Income position.
Demonstrate Strategic Thinking: Discuss your experience in developing and implementing effective business plans and strategies. Use specific metrics to illustrate how you've successfully driven growth and profitability in past roles.
How to prepare for a job interview at Charitynorth Devon Hospice
✨Showcase Your Commercial Acumen
Prepare to discuss your extensive experience in commercial strategy and income generation. Highlight specific examples where you've successfully driven growth and profitability across multiple income streams, as this role requires a strong background in these areas.
✨Demonstrate Leadership Skills
Be ready to share your approach to inspiring and developing high-performing teams. Discuss how you've mentored team members in the past and the impact it had on achieving targets, as exceptional leadership is crucial for this position.
✨Prepare Innovative Business Strategies
Think about innovative business plans you've implemented that led to increased revenue. Be prepared to discuss how you would apply similar strategies to expand retail operations and enhance both in-store and online sales performance.
✨Understand the Organisation's Values
Familiarise yourself with Prospect Hospice's mission and values. During the interview, express how your personal values align with theirs, particularly regarding diversity, inclusion, and the meaningful impact of their work in the community.
