At a Glance
- Tasks: Manage and improve our Salesforce CRM, ensuring data quality for fundraising activities.
- Company: Join SolarAid, a charity dedicated to providing solar lighting in sub-Saharan Africa.
- Benefits: Make a difference while gaining valuable experience in data management and governance.
- Other info: Opportunity to work with a passionate team and develop your career in the charity sector.
- Why this job: Be part of a mission-driven team that impacts lives and protects the planet.
- Qualifications: Experience with Salesforce and strong data management skills are essential.
The predicted salary is between 29700 - 36300 £ per year.
About Solar Aid
Following a record year of fundraising, we are now investing in our data capability and are recruiting a
Database Officer to take ownership of our CRM and supporter data.
Solar Aid is an international charity working to ensure access to clean, safe solar lighting across sub-Saharan Africa.
Our work delivers immediate benefits for families while protecting the planet.
About the role
You will lead the management, governance and development of our Salesforce CRM, ensuring that fundraising and engagement activity is underpinned by high-quality, reliable data.
This role combines
- Hands-on CRM management
- Data governance and compliance
- Systems and integration oversight
- Insight and reporting for fundraising teams
Key responsibilities
- Maintain and improve data quality, accuracy and consistency
- Lead data governance and GDPR compliance
- Oversee data flows and integrations across systems
- Deliver reporting, segmentation and insight
- Support colleagues to use data effectively
- Manage relationships with external CRM specialists
Person specification
Essential
- Experience using
- Salesforce (ideally NPSP) or similar CRM
- Strong experience managing data quality and integrity
- Experience with data governance and compliance (GDPR)
- Experience producing reports and insights for fundraising or engagement
- Ability to work with both technical and non-technical stakeholders
Desirable
- Experience working with external CRM/data partners
- Experience supporting finance processes (e. g. income reconciliation)
- Experience training or supporting colleagues
- Knowledge of data protection law
- #J-18808-Ljbffr
Database Officer employer: CharityJob
CharityJob is an exceptional employer, offering a dynamic work environment in Hampton Wick where innovation meets purpose. With a strong focus on employee growth and development, our hybrid work model allows for flexibility while fostering collaboration within a passionate team dedicated to making a difference in the charity sector. Join us to lead impactful projects that leverage AI technology, ensuring a meaningful career path in a supportive and mission-driven culture.
