At a Glance
- Tasks: Manage and develop our online community, fostering relationships and encouraging participation.
- Company: Join Kidney Care UK, a leading charity supporting kidney disease patients for over 50 years.
- Benefits: Flexible hours, generous leave, health cashback plan, and professional development opportunities.
- Other info: Part-time role with opportunities for growth in a supportive environment.
- Why this job: Make a real difference in the lives of kidney patients and their families every day.
- Qualifications: Experience in online community management and excellent written communication skills required.
The predicted salary is between 29027 - 35477 £ per year.
About Kidney Care UK
7.2 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down. For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change. We fight tirelessly to improve the lives of kidney patients and their families.
About the Role
We are looking for an Online Community Manager to manage and develop Kidney Care UK's online community, building relationships and encouraging participation. This is a patient-facing role, providing information, advice and support as well as using insights to help shape the work of the charity and the support we offer. You will create engaging content, moderate conversation and ensure an inclusive, safe environment for community members. You will work collaboratively with the wider Marketing and Communications team in order to develop the community to reach wider audiences, and lead on the recruitment of volunteer moderators.
About You
We are looking for someone who has experience in online community management, online customer service or online engagement roles. You must be comfortable working independently while following established guidelines and tone of voice. You must be highly organised with excellent written communication skills and you must be able to apply sound judgement when handling sensitive or emotional interactions. Ideally, you will have experience in working with, or managing a small team of volunteers, and above all you must have a genuine interest in online communities and digital culture. This is a part-time role, working 14 hours per week.
What we offer
- Flexi-time – we are flexible about start and finish times, and flexible about your location, although there will be a requirement to attend our Head Office in Alton, times to be agreed.
- Annual and Christmas leave – we offer 25 days annual leave for full-time employees plus bank holidays.
- Pension – you’ll be eligible for and auto-enrolled into our generous salary sacrifice pension scheme with employer contributions of 8%.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme.
- Learning and development – you’ll be able to access the full benefits of our membership of Third Sector and Charity Comms.
For more information about Kidney Care UK please visit our website. We look forward to hearing from you!
Online Community Manager in Alton employer: CharityComms Ltd
Soil Association Certification Ltd is an exceptional employer, dedicated to fostering a culture of sustainability and innovation within the Fashion & Textiles sector. With a strong commitment to employee growth, we offer generous benefits including 27 days of annual leave, flexible working arrangements, and opportunities for community engagement, all within a supportive and passionate team based in Bristol. Join us in making a meaningful impact on the environment while advancing your career in a vibrant and collaborative workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Online Community Manager in Alton
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at CharityComms Ltd. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like CharityComms Ltd directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on CharityComms Ltd’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Online Community Manager in Alton
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Online Community Manager at CharityComms Ltd, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Online Community Manager, customise your documents to fit the vibe of CharityComms Ltd. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at CharityComms Ltd
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of CharityComms Ltd. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with CharityComms Ltd's needs. They’ll want to know that you can commit without compromising your passion for the work!
