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- Tasks: Support our Paediatric Ward by managing patient data and assisting with administrative tasks.
- Company: Join the County Durham & Darlington NHS Foundation Trust, dedicated to quality healthcare.
- Benefits: Enjoy a competitive salary, training opportunities, and a supportive team environment.
- Why this job: Make a difference in children's lives while gaining valuable experience in healthcare.
- Qualifications: GCSEs required; previous admin or reception experience is a plus.
- Other info: Flexible part-time hours with opportunities for personal and professional growth.
The predicted salary is between 19500 - 27000 £ per year.
An exciting opportunity has arisen for a motivated, hardworking individual to join our Paediatric Ward. Ward Clerks provide clerical support to inpatients receiving medical and surgical treatment, dealing with queries from patients, visitors and staff and work alongside experienced Children's nurses and medical teams in Darlington Memorial Hospital, providing excellent care to children and young people.
There will be opportunities to develop new skills and knowledge, through training and development provided. You will be supported by the existing admin and nursing staff to ensure patients and their families receive the best care in line with our trust values.
Main duties of the job:- To receive patients and visitors to the ward.
- To input patient admission, attendance, transfer and discharge data to the necessary patient administration & information systems, ensuring patient and GP details are accurate and updated as necessary.
- To arrange patient follow up and other appointments, as required.
- To provide administrative support to out-patient/ward-based clinics, as required.
- To deal with telephone enquiries, taking and conveying messages appropriately.
- To sort incoming mail and prepare outgoing mail for posting.
- To prepare patient admission packs, as necessary.
- To maintain and update the EPR system.
- To maintain accurate ward bed board.
- To maintain ward staff board.
- To maintain ward information board.
- Photocopying as required.
- To maintain adequate levels of ward stationery and supplies, using CARDEA as required.
- To requisition repairs as necessary.
All employees are required to promote high quality care and good health and wellbeing through the enduring values described by the Department of Health: The 6Cs care, compassion, competence, communication, courage and commitment.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Ward Clerk/Receptionist in Darlington employer: Charity Society
Contact Detail:
Charity Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk/Receptionist in Darlington
✨Tip Number 1
Get to know the team! If you can, reach out to current staff on LinkedIn or through social media. A friendly chat can give you insights into the ward culture and what they value in a Ward Clerk/Receptionist.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on how you can contribute to patient care and support the nursing team, as that’s what they’re really looking for.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit shows you’re serious about the role and ready to represent the trust values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team at Darlington Memorial Hospital. Don’t miss out!
We think you need these skills to ace Ward Clerk/Receptionist in Darlington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Ward Clerk/Receptionist. We want to see how you can contribute to our team and support the amazing care we provide.
Showcase Your Communication Skills: As a Ward Clerk, you'll be dealing with patients, families, and staff daily. Use your application to demonstrate your strong communication skills and how you handle queries or concerns effectively. We love a friendly and approachable vibe!
Be Detail-Oriented: Attention to detail is key in this role, especially when managing patient data and administrative tasks. Make sure your application is free from typos and clearly structured. It shows us you care about accuracy and quality!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward, and you’ll find all the info you need about the role and our trust values there. Let’s get your application in!
How to prepare for a job interview at Charity Society
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Ward Clerk/Receptionist. Familiarise yourself with the tasks mentioned in the job description, like handling patient data and managing enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Interpersonal Skills
As a Ward Clerk, you'll be interacting with patients, families, and staff regularly. Be prepared to discuss examples of how you've effectively communicated or resolved conflicts in previous roles. Highlighting your friendly and approachable nature will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to the job. For instance, how would you handle a difficult patient or manage multiple tasks at once? Practising these scenarios can help you articulate your thought process and problem-solving skills during the interview.
✨Emphasise Your Commitment to Care
The NHS values compassion and quality care. Be ready to discuss why these values are important to you and how you embody them in your work. Sharing personal anecdotes about your dedication to patient care can leave a lasting impression on the interview panel.