At a Glance
- Tasks: Lead the redesign of a website for a charity supporting spinal cord injury survivors.
- Company: Back Up, a charity dedicated to empowering those affected by spinal cord injuries.
- Benefits: Freelance role with competitive day rate and flexible home-based work.
- Other info: Join a forward-thinking team committed to diversity and inclusion.
- Why this job: Make a real difference by enhancing online support for individuals in need.
- Qualifications: Experience in website redevelopment, UX, and digital agency procurement.
The predicted salary is between 18900 - 23100 £ per year.
Back Up is an organisation that has inspired and supported people affected by spinal cord injury to get the most out of life for almost 40 years. Today, the organisation is leading the way in helping people adjust positively to life after a spinal cord injury. The organisation’s services are delivered by people who’ve been there, who understand the journey, and know how to support others. Whether it’s building practical skills through wheelchair skills training, boosting confidence via participation in life-changing courses, or supporting families through challenging times, Back Up is there for everyone affected by spinal cord injury.
Charity People is delighted to be supporting this incredible organisation to recruit for a Freelance Website Project Manager who will lead on the project management of a brand new website for the organisation.
Contract: Freelance, part time role working two to three days per week, for around one year
Day rate: £210 per day
Location: Homebased role with very occasional travel to the organisation’s London office
Closing date for applications: 9am on Friday 28th August
Interviews: Interviews will be held week 7th September
Leading the full website redesign project, and working closely with the Director of Communications and Marketing at Back Up, this role will be responsible for identifying and securing a suitable agency partner, and then leading the management of the full lifecycle of the project through discovery, design, build, launch, post-launch troubleshooting and evaluation.
Core responsibilities within the role will include:
- Procurement and agency selection including developing a shortlisting framework; evaluation of proposals and leading contract negotiation and onboarding
- Project planning and governance including refining project plans and key milestones, ensuring alignment with senior stakeholders
- Lead the discovery phase of the website redevelopment including working with Back Up Services team to identify and contact service users that could be involved in user discovery workshops and testing; work with agency to define user needs, personas, and journeys, and to organise and deliver stakeholder workshops to inform design and content structure
- Support content audit, information architecture development, migration and content development
- Oversee design process to ensure user-centred approach, providing critical review and challenge of agency outputs
- Ensure accessibility (WCAG), inclusivity, and best practice UX
- Monitor build progress against agreed scope and timelines
- Ensure technical quality, performance, SEO, and CMS usability, and oversee integrations (e.g. CRM, donations, third-party tools)
- Coordinate content migration planning
- Define and manage testing plan, ensuring issues are resolved prior to launch and supporting internal readiness
- Oversee launch planning, including risk mitigation and rollback plans
- Work with communications and marketing team to plan communications to stakeholders about new website
- Post launch, support initial optimisation and troubleshooting; review performance against objectives and provide recommendations for ongoing development and improvement
Other responsibilities:
- Work with communications and marketing team to support other aspects of digital work such as reviewing and managing GoogleAds programme and exploring options for a digital asset management tool
We would love to see applications from individuals with the following skills and experience:
- Proven experience delivering similar website redevelopment projects (ideally in charity or public sector)
- Strong experience running digital agency procurement processes
- Expertise in UX, accessibility, and content-led websites
- Understanding of CMS platforms and integrations
- Excellent stakeholder management and communication skills
- Ability to challenge constructively and drive quality outcomes
- Strong content writing and presentation skills
- Experience of managing developing and managing GoogleAds to support communications and marketing team is desirable but not essential
If you’re interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached at alice@charitypeople.co.uk.
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Website Project Manager employer: Charity People
Maudsley Charity is an exceptional employer, offering a dynamic work environment that prioritises mental health advocacy and community impact. With a strong commitment to equity, diversity, and inclusion, employees are encouraged to grow professionally while contributing to meaningful initiatives that shape mental health care across the UK. The hybrid working model allows for flexibility, and the collaborative culture fosters innovation and engagement with key stakeholders in the sector.
StudySmarter Expert Advice🤫
We think this is how you could land Website Project Manager
✨Maximise your Online Presence
As a freelance management consultant, your personal brand is key! Revamp your LinkedIn profile by sharing insights on industry trends and case studies. Regularly post about your latest projects or findings to showcase your expertise; trust us, potential clients love seeing your knowledge in action!
✨Leverage Professional Networks
Get involved with consulting communities, both online and offline. Join platforms like Consulting.com or go to local meetups and conferences in your area. These are gold mines for networking and can lead to referrals, which are super important in our freelance world!
✨Showcase Your Work with a Portfolio
Create an online portfolio highlighting your previous projects, methodologies, and the impact of your consultancy work. This live demonstration of your skills can make all the difference when clients are deciding between you and someone else—make it easy for them to see why you’re the right fit!
✨Reach Out to Prospective Clients Directly
Don’t wait for clients to come to you! Proactively reach out to companies that interest you, suggesting how your consultancy could solve their specific challenges. Tailor your pitch to show you understand their business and pain points—it's all about showing value before even landing the gig!
We think you need these skills to ace Website Project Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In a freelance management consulting role, you’ll need to demonstrate your problem-solving skills upfront. Make sure your CV includes examples of how you've tackled complex issues in past projects or roles. Highlight any specific methodologies you’ve used, like SWOT analysis or root cause analysis, to impress Charity People.
Craft a Compelling Project Portfolio:As a freelancer, your portfolio is your best asset. Include case studies of previous consulting projects that clearly outline the challenges faced, your approach, and the outcomes achieved. This will help potential clients, like Charity People, see your impact and how you can add value to their team.
Personalise Your Proposal:When applying to Charity People, tailor your proposal specifically to their needs. Reference their company goals or current challenges, and outline how your skills and experiences align with what they're looking for. This shows that you're not just sending out generic applications but are genuinely interested in working with them.
Highlight Your Availability and Rates:Being freelance means flexibility is key! Be upfront about your availability for projects and what your rates are based on your expertise. Charity People will appreciate a clear understanding of your working style and how we can collaborate effectively.
How to prepare for a job interview at Charity People
✨Show Off Your Analytical Superpowers
As a freelance management consultant, you'll be expected to tackle complex problems on the fly. Make sure you’re ready to flex those analytical muscles by preparing for case study questions. Tackle real-world scenarios similar to those you might face at Charity People, illustrating your thought process and giving structured responses.
✨Pitch Your Unique Value Proposition
In the freelance scene, it's all about making yourself stand out. Be ready to articulate what sets you apart from the competition. Consider how your previous projects align with what Charity People values and how your specific skills can contribute directly to their needs.
✨Familiarise Yourself with Key Tools
Consultants often rely on certain tools to analyse data and generate insights. Get comfortable with software like Excel for data analysis, and if possible, brush up on any specific tools mentioned in the job description that Charity People uses. This can give you an edge during technical discussions.
✨Demonstrate Client Management Experience
Freelancing is not just about numbers; it’s also about relationships. Be prepared to discuss your past experiences with clients, particularly how you manage their expectations and deliver results. These examples will highlight your capability to navigate client consultations effectively and reinforce your suitability for the role with Charity People.
