At a Glance
- Tasks: Lead and improve admin systems, oversee HR processes, and ensure compliance.
- Company: Join the Angelou Centre, a respected charity supporting Black and racialised women.
- Benefits: Enjoy 28 days' annual leave, pension contributions, and a supportive work environment.
- Other info: We encourage applications from women with diverse backgrounds and lived experiences.
- Why this job: Make a real difference in the lives of women and children affected by violence.
- Qualifications: Experience in senior admin roles and strong knowledge of UK employment law required.
Contract: Part-time, 6 month Fixed Term Contract
Salary: £28,355.60 - £33,233.20 pro rata (depending on experience)
Hours: 20 hours per week, Monday to Friday (9am-1pm)
Location: office-based, Newcastle upon Tyne
Benefits: 28 days' annual leave (pro rata) plus bank holidays; 6% employer pension contribution
DBS: Enhanced DBS required
Occupational requirement: This post is open to women only, exempt under Schedule 9, Part 1 of the Equality Act 2010
The following information aims to provide potential candidates with a better understanding of the requirements for this role. This is a pivotal leadership role within a respected, Black-led organisation supporting Black and racialised women and children affected by domestic abuse and other forms of Violence Against Women and Girls (VAWG). The Senior Admin Officer will play a critical role in ensuring the organisation operates effectively, safely and in full compliance, overseeing administration, HR systems, governance and facilities.
About the charity
For over 30 years, the Angelou Centre has stood alongside Black and racialised women and children in Newcastle. The organisation delivers trauma-informed, culturally responsive services that support recovery from violence, abuse and discrimination, helping people rebuild safety, confidence and independence. The Centre is rooted in anti-racist, Black feminist values and survivor-centred practice.
About the role
The Senior Admin Officer is responsible for leading and strengthening the organisation's operational infrastructure. This includes oversight of administration, compliance, HR processes, governance, and facilities management. You will work closely with the Executive Director to design and embed effective systems, improve processes, and support organisational growth. This is a strategic and hands-on role requiring excellent organisational, leadership and problem-solving skills.
Key responsibilities
- Lead and continuously improve administrative systems, processes, and record-keeping
- Oversee facilities management, including health and safety and building compliance
- Manage supplier relationships and service contracts
- Ensure compliance with regulatory bodies (Charity Commission, Companies House, safeguarding and employment law)
- Lead on GDPR compliance and data protection across the organisation
- Oversee IT systems and infrastructure to ensure efficient and secure working
HR & people management
- Oversee HR systems and processes, ensuring compliance with UK employment law and best practice
- Develop and implement HR policies, procedures, and strategy
- Lead recruitment, induction, appraisal, and performance management processes
- Support staff development, learning and wellbeing initiatives
- Embed equality, diversity and inclusion across all people management practices
- Monitor HR metrics and provide regular reports to senior leadership
Leadership & governance
- Support governance processes, including Board administration and policy reviews
- Maintain risk registers and ensure effective compliance frameworks
- Prepare reports for the Executive Director and Board of Trustees
- Support trustee recruitment, onboarding and development
- Represent the organisation externally where required
About you
You will bring:
- Significant experience in a senior administrative, operations or office management role
- Strong knowledge of UK Employment Law, GDPR, and organisational compliance
- Proven experience of managing systems, processes, and multi-functional operations
- Excellent organisational, project management and problem-solving skills
- Experience of leading or supporting people management processes
- Ability to handle sensitive and confidential information with professionalism
- A proactive, strategic mindset with the ability to balance hands-on delivery and oversight
Desirable experience includes:
- Experience within the charity or voluntary sector
- CIPD Level 5 or equivalent HR experience
- Experience in governance, Board support or risk management
- Financial administration or budget oversight
Values & Approach
- Commitment to The Angelou Centre's vision, values, and Black feminist ethos
- Strong commitment to equality, diversity, and inclusion
- Empathy, cultural competence, and a trauma-informed approach
- Collaborative leadership style and ability to build positive working relationships
- A proactive, solution-focused and continuous improvement mindset
Representation, Lived Experience & Encouragement to Apply
The Angelou Centre recognises the value of lived experience, cultural understanding and representation in delivering effective, trusted services. We particularly welcome applications from women who feel a strong connection to the communities we support and who believe their background, perspective or lived experience would enhance our work. We are also aware that Black and racialised women are often less likely to apply for roles unless they meet every listed requirement. If you are excited by this role but your experience does not align perfectly with every criterion, we strongly encourage you to apply. You may be exactly the person we are looking for.
How to apply
Please email your CV and a covering letter to Tatiana Ostara outlining how your experience and skills meet the requirements of the role. Closing date for applications: Tuesday 2nd June 9:00 am
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Senior Administrative Officer employer: Charity People
The Angelou Centre is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a strong commitment to equity, diversity, and inclusion, employees benefit from a collaborative culture that values lived experiences and personal growth. Located in Newcastle upon Tyne, the Centre offers meaningful opportunities to contribute to vital services for Black and racialised women and children, alongside competitive benefits such as generous annual leave and a robust pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrative Officer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through local community groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Make sure you can articulate how your experience aligns with their mission, especially around supporting Black and racialised women and children.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your skills and experiences relevant to the Senior Admin Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Administrative Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Admin Officer role. Highlight relevant experience and skills that match the job description, especially in areas like HR systems and compliance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how your background aligns with the Angelou Centre's mission and values. Be genuine and let your passion for the role come through.
Showcase Your Leadership Skills:Since this role involves a lot of leadership and governance, be sure to include examples of how you've successfully led teams or projects in the past. We want to see your problem-solving and organisational skills in action!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at the Angelou Centre.
How to prepare for a job interview at Charity People
✨Know the Organisation Inside Out
Before your interview, take some time to research the Angelou Centre. Understand their mission, values, and the specific challenges they address. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Showcase Your Leadership Skills
As a Senior Admin Officer, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams or improved processes. Highlight how your proactive mindset has contributed to organisational growth and compliance.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive information. Think of situations where you've had to navigate complex HR issues or compliance challenges, and be ready to discuss your thought process and outcomes.
✨Emphasise Your Commitment to Diversity and Inclusion
Given the Angelou Centre's focus on supporting Black and racialised women, it's crucial to express your commitment to equality, diversity, and inclusion. Share any relevant experiences or initiatives you've been involved in that align with these values, showcasing your cultural competence and empathy.
