At a Glance
- Tasks: Lead and improve admin systems, oversee HR processes, and ensure compliance.
- Company: Join the Angelou Centre, a respected charity supporting Black and racialised women.
- Benefits: Enjoy 28 days' annual leave, a pension contribution, and a supportive work environment.
- Other info: We encourage applications from women with diverse backgrounds and lived experiences.
- Why this job: Make a real difference in the lives of women and children affected by violence.
- Qualifications: Experience in senior admin roles and strong knowledge of UK employment law required.
The predicted salary is between 28355 - 33233 € per year.
Contract: Part-time, 6 month Fixed Term Contract
Salary: £28,355.60 - £33,233.20 pro rata (depending on experience)
Hours: 20 hours per week, Monday to Friday (9am-1pm)
Location: office-based, Newcastle upon Tyne
Benefits: 28 days' annual leave (pro rata) plus bank holidays; 6% employer pension contribution
DBS: Enhanced DBS required
Occupational requirement: This post is open to women only, exempt under Schedule 9, Part 1 of the Equality Act 2010
The Senior Admin Officer will play a critical role in ensuring the organisation operates effectively, safely and in full compliance, overseeing administration, HR systems, governance and facilities.
About the charity
For over 30 years, the Angelou Centre has stood alongside Black and racialised women and children in Newcastle. The organisation delivers trauma-informed, culturally responsive services that support recovery from violence, abuse and discrimination, helping people rebuild safety, confidence and independence. The Centre is rooted in anti-racist, Black feminist values and survivor-centred practice.
About the role
The Senior Admin Officer is responsible for leading and strengthening the organisation's operational infrastructure. This includes oversight of administration, compliance, HR processes, governance, and facilities management. You will work closely with the Executive Director to design and embed effective systems, improve processes, and support organisational growth. This is a strategic and hands-on role requiring excellent organisational, leadership and problem-solving skills.
Key responsibilities
- Lead and continuously improve administrative systems, processes, and record-keeping
- Oversee facilities management, including health and safety and building compliance
- Manage supplier relationships and service contracts
- Ensure compliance with regulatory bodies (Charity Commission, Companies House, safeguarding and employment law)
- Lead on GDPR compliance and data protection across the organisation
- Oversee IT systems and infrastructure to ensure efficient and secure working
- Oversee HR systems and processes, ensuring compliance with UK employment law and best practice
- Develop and implement HR policies, procedures, and strategy
- Lead recruitment, induction, appraisal, and performance management processes
- Support staff development, learning and wellbeing initiatives
- Embed equality, diversity and inclusion across all people management practices
- Monitor HR metrics and provide regular reports to senior leadership
- Support governance processes, including Board administration and policy reviews
- Maintain risk registers and ensure effective compliance frameworks
- Prepare reports for the Executive Director and Board of Trustees
- Support trustee recruitment, onboarding and development
- Represent the organisation externally where required
About you
You will bring:
- Significant experience in a senior administrative, operations or office management role
- Strong knowledge of UK Employment Law, GDPR, and organisational compliance
- Proven experience of managing systems, processes, and multi-functional operations
- Excellent organisational, project management and problem-solving skills
- Experience of leading or supporting people management processes
- Ability to handle sensitive and confidential information with professionalism
- A proactive, strategic mindset with the ability to balance hands-on delivery and oversight
Desirable experience includes:
- Experience within the charity or voluntary sector
- CIPD Level 5 or equivalent HR experience
- Experience in governance, Board support or risk management
- Financial administration or budget oversight
Values & Approach
Commitment to The Angelou Centre's vision, values, and Black feminist ethos
Strong commitment to equality, diversity, and inclusion
Empathy, cultural competence, and a trauma-informed approach
Collaborative leadership style and ability to build positive working relationships
A proactive, solution-focused and continuous improvement mindset
Representation, Lived Experience & Encouragement to Apply
The Angelou Centre recognises the value of lived experience, cultural understanding and representation in delivering effective, trusted services. We particularly welcome applications from women who feel a strong connection to the communities we support and who believe their background, perspective or lived experience would enhance our work. We are also aware that Black and racialised women are often less likely to apply for roles unless they meet every listed requirement. If you are excited by this role but your experience does not align perfectly with every criterion, we strongly encourage you to apply. You may be exactly the person we are looking for.
How to apply
Please email your CV and a covering letter to Tatiana Ostara outlining how your experience and skills meet the requirements of the role. Closing date for applications: Tuesday 2nd June 9:00 am
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Senior Administrative Officer in Newcastle upon Tyne employer: Charity People
The Angelou Centre is an exceptional employer, offering a supportive and inclusive work environment dedicated to empowering Black and racialised women and children. With a strong commitment to employee growth, the Centre provides opportunities for professional development while fostering a culture rooted in anti-racist, Black feminist values. Located in Newcastle upon Tyne, employees benefit from a flexible part-time schedule, generous leave entitlements, and a collaborative atmosphere that prioritises wellbeing and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrative Officer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through local community groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their mission, values, and recent projects. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. This will boost your confidence and help you articulate your experience and skills effectively when it counts.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Senior Administrative Officer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Admin Officer role. Highlight relevant experience and skills that match the job description, especially in areas like HR processes and compliance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how your background aligns with the Angelou Centre's mission and values. Be genuine and let your passion for the role come through.
Showcase Your Leadership Skills:Since this role involves leadership, be sure to include examples of how you've successfully led teams or projects in the past. We want to see your problem-solving and organisational skills in action!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at the Angelou Centre.
How to prepare for a job interview at Charity People
✨Know the Organisation Inside Out
Before your interview, take some time to research the Angelou Centre. Understand their mission, values, and the specific challenges they address. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Senior Admin Officer, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams or improved processes. Highlight how your proactive mindset has contributed to organisational growth.
✨Be Ready for Compliance Questions
Given the role's focus on compliance with UK employment law and GDPR, brush up on these topics. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach these responsibilities at the Angelou Centre.
✨Emphasise Your Commitment to Diversity
The Angelou Centre values equality, diversity, and inclusion. Be ready to share your thoughts on these topics and provide examples of how you've promoted these values in your previous work. This will resonate well with the organisation's ethos.
