At a Glance
- Tasks: Lead data management and insights to support impactful charity work.
- Company: Amref Health Africa UK, a leading health charity with a collaborative culture.
- Benefits: Flexible part-time hours, strong pension, generous leave, and a supportive team.
- Other info: Join a close-knit team dedicated to equity, diversity, and inclusion.
- Why this job: Make a real difference using your data skills in a purpose-driven environment.
- Qualifications: 3+ years CRM experience, strong reporting skills, and a collaborative mindset.
The predicted salary is between 28800 - 36000 £ per year.
Charity People is delighted to be partnering with Amref Health Africa UK to recruit for their next Senior Data & Insights Officer.
Location: Hybrid - home working with time in the London (Bermondsey) office
Salary: £28,800 (£36,000 FTE)
Hours: 28 hours / 4 days per week
Contract: Permanent
Closing date: 6th July
Interview date: 1st interview w/c 13th July (virtual) and 2nd interview w/c 20th July (in person)
Are you looking for a role where your technical expertise can support truly life-changing work, while also giving you the flexibility, trust and balance that can be hard to find elsewhere? Amref Health Africa UK is looking for a collaborative, data-savvy professional to take ownership of a pivotal role at the heart of a friendly, purpose-led team.
Why This Role Matters
This is a chance to help shape how a remarkable charity uses data to deepen supporter engagement, strengthen fundraising and make smarter decisions across the organisation. You will be the go-to person for data and insight, helping colleagues turn information into action and ensuring systems, reporting and processes genuinely support growth.
About Amref Health Africa UK
Amref Health Africa is the largest Africa-based international health development organisation, working in 35 countries to bring about lasting health change. Its programmes span maternal and child health, disease prevention, water and sanitation, health financing, and wider social determinants such as education, gender and climate resilience. The UK team exists to grow support for this work and is known for being warm, collaborative and deeply committed to the mission. It is a small organisation where people know each other well, work closely together and genuinely value kindness, flexibility and shared purpose.
What You'll Do
- Lead the day-to-day use, maintenance and improvement of Microsoft Dynamics CRM
- Develop reports, dashboards and visualisations that support fundraising and decision-making
- Translate complex data into clear, accessible insight for non-technical colleagues
- Work across teams to improve processes, data quality and ways of working
- Support data governance, compliance and integrations with other systems
- Build confidence across the organisation by providing practical support and training
What You'll Bring
- At least 3 years' CRM experience, ideally including Microsoft Dynamics
- Strong reporting and data visualisation skills, ideally with experience using tools such as Power BI or Qlik
- The ability to communicate confidently with a wide range of stakeholders
- A collaborative approach and the confidence to build trust, offer solutions and challenge constructively
- Excellent attention to detail, sound judgement and a genuine interest in helping colleagues use data well
- Charity sector experience would be very welcome, particularly in a mission-led, collaborative environment.
What's In It For You
- A genuinely flexible part-time role, with scope to shape working patterns in a way that works for you
- Hybrid working with a practical, trust-based approach to office time
- A supportive, close-knit team where people enjoy working together
- A strong pension contribution, enhanced parental leave, volunteering leave and a personal celebration day
- 25 days' annual leave, rising with service, plus bank holidays and additional time off over Christmas
- The opportunity to use your skills in a role with real purpose, autonomy and impact.
Success Looks Like (6 Months In)
- You are confidently managing CRM workflows and reporting
- You have built strong, credible relationships across the team
- Colleagues trust you as a valued expert and partner
- Your insight is helping to shape smarter decisions and stronger fundraising outcomes.
Before you decide whether or not to apply, please ensure you have read all of the information provided above and make sure that you have the relevant skills and experience for the role.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Senior Data & Insights Officer in London employer: Charity People
Amref Health Africa UK is an exceptional employer, offering a flexible part-time role that allows you to make a meaningful impact in the charity sector. With a supportive and collaborative work culture, employees enjoy a strong sense of community, generous benefits including enhanced parental leave and a personal celebration day, and opportunities for professional growth while contributing to life-changing health initiatives across Africa.
