Policy, Campaigns and Communications Lead. Job in Hackney LilyLifestyle Jobs in London

Contract: Permanent role offered on either a full or TP basis, 28 to 35 hours per week.

Salary: £38,000 full time salary (£30,400 pro rata for 28 hours per week).

Location: Hybrid between home and the London office, or home based. If home based, travel will be necessary to office‑based team meetings in London and training days as required.

Closing date for applications: 9am on Monday 22nd June. Interviews: 9th July.

Benefits

• Friendly, welcoming, supportive colleagues in the staff team and on the Board of Trustees
• One-to-one support from an experienced, empathetic and friendly line manager
• Peer support from colleagues in the wider staff team
• Weekly team meetings to share advice, insights, updates and impact
• A thorough induction to the charity, our work and mission
• Training to help you fulfil your role and to develop your knowledge of care issues across the UK
• Opportunities for sharing skills and knowledge with colleagues who are experts in their fields
• Being part of a dynamic team pushing for real change in the care sector
• Access to 24/7 Employee Assistance Programme – access to counselling, adviceline and other wellbeing support
• Hybrid working – the role can be carried out from anywhere in the UK, although attendance at face‑to‑face team meetings and training days will be required
• Flexible working – the organisation welcomes applications from candidates wishing to work 28‑35 hours per week and will consider job shares or other options such as compressed hours

Core Responsibilities

• Lead the charity's communication and engagement work, including producing and coordinating communications outputs, managing the charity's social media accounts and implementing plans to increase supporter engagement
• Lead the charity's policy work, including monitoring and analysing relevant care policy in the UK to inform strategic development, drafting consultation responses, lobbying to achieve our strategic objectives
• Lead the charity's campaigns, including writing and implementing campaign plans, drafting campaign materials
• Develop relationships with politicians, Parliamentarians, policymakers and organisations, and act as a spokesperson for speaking and media requests
• Line manage the Operations Coordinator, including agreeing objectives and completing the annual appraisal process
• Work closely with team members to ensure policy, campaign and communication work aligns with advice service, research and fundraising, and assist with the delivery of marketing and fundraising strategies

Qualifications

• Experience in a policy, campaign or communication role (paid or unpaid)
• Knowledge and understanding of lobbying, campaigning, influencing techniques or supporter communications
• Knowledge or experience of the adult social care sector in the UK and policy areas, gained either within a professional capacity or via lived experience
• Excellent written and oral communication skills and ability to translate complex information into accessible content
• Excellent interpersonal skills, including diplomacy, persuasion, and ability to build positive working relationships with a wide range of stakeholders
• Strong organisational skills and ability to prioritise competing tasks and deliver to tight deadlines
• Experience of working independently, working on own initiative and maintaining motivation
• Experience of working effectively as a member of a small team and a positive, problem‑solving approach
• Commitment to the organisation's vision, purpose and values
• Understanding of the value of involving people needing care and their families at all stages of the policy and campaigning process, to bring their voices to the heart of the debate

Additional Qualifications

• Knowledge of the UK political landscape
• Experience of working with older people needing care or their relatives
• Experience of managing social media accounts on Facebook
• Experience of working for a small charity

Charity People is a forward‑thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.