Business Support Officer in London

Charity People is delighted to be partnering with a youth mental health charity to recruit for their next Business Support Officer. This is a fantastic opportunity to join one of the UK's leading mental health charities in a varied and rewarding role that sits at the heart of the organisation's day-to-day operations. We're looking for an organised, proactive and practical individual who enjoys variety and takes pride in helping colleagues thrive. If you're the kind of person who spots what needs doing, enjoys solving problems and likes keeping things running smoothly, this could be the perfect role.

About the charity: The charity is the UK's leading charity fighting for children and young people's mental health. The organisation works to ensure every young person gets the mental health support they need, when they need it. Behind that mission is a dedicated team of around 100 colleagues working across the UK. This role plays an important part in ensuring staff have the safe, efficient and welcoming working environment they need to do their best work.

Salary: £34,465 (FTE) and so £17,232.50 pro rata

Hours: 17.5 hours per week

Location: London Bridge, London

Working Pattern: Hybrid

Contract: Permanent

This role requires a regular office presence and would suit someone who enjoys being part of a workplace environment. The successful candidate will need to be in the office for a minimum of two mornings each week, with flexibility around how the remaining hours are worked. Many colleagues choose to spread their hours across three or four days.

The Role: This is a broad operational support role that combines office coordination, IT administration, facilities support and health & safety responsibilities. You'll be responsible for ensuring colleagues have the equipment, resources and support they need while helping maintain a safe and efficient working environment.

Key responsibilities include:

• Supporting the day-to-day running of the office.
• Managing supplies, stationery and workplace resources.
• Coordinating office maintenance issues with landlords and suppliers.
• Supporting onboarding and offboarding processes for staff.
• Managing laptop, mobile phone and equipment allocation.
• Coordinating IT equipment and supporting colleagues with system access.
• Maintaining asset registers and equipment records.
• Supporting health and safety compliance, including fire safety and first aid arrangements.
• Managing incoming and outgoing post.
• Supporting reception and office administration activities.
• Building positive relationships with external suppliers and service providers.

About You: We're looking for somebody who brings strong organisational skills, practical problem-solving ability and a proactive attitude. This office coordination role is ideal for those who can demonstrate:

• Experience supporting the smooth running of an office or workplace.
• Excellent organisation and attention to detail.
• Confidence managing multiple tasks and priorities.
• Strong communication and customer service skills.
• Good IT skills and confidence using digital systems.
• A proactive, solutions-focused approach.
• The ability to work independently and use your initiative.

Why Apply? This is a genuinely varied role where no two days are the same. You'll enjoy a high level of autonomy, work with a supportive team and have the opportunity to make a tangible difference to colleagues' working experience while contributing to an organisation with an incredibly important mission.

Closing date is Sunday 2nd August, however please don't delay in applying as this role will be popular.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.