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- Tasks: Manage operations and governance for a leading Armed Forces charity.
- Company: Join a long-established charity supporting UK Armed Forces members and their families.
- Benefits: Competitive pay, hybrid working, and a chance to make a real difference.
- Other info: Inclusive workplace promoting equity and diversity.
- Why this job: Be part of a pivotal role during an exciting organisational transition.
- Qualifications: Experience in business support and a strong understanding of charity governance.
The predicted salary is between 40000 - 45000 £ per year.
Duration: Temporary for 6 months
Pay: £16.48 - £23.08 per hour (equivalent to a full-time annual salary of £40,000 - £45,000 FTE)
Hours: Full-time (37.5 hours), with 4 days considered
Location: Hybrid, 2-3 days per week in the London office
Start: ASAP
Charity People is delighted to be partnering with a long-established Armed Forces charity to recruit for their next Interim Business Support Manager (Operations & Governance). This is a pivotal interim role supporting a charity that has recently undergone significant organisational change and is now operating as a grant-making organisation. The postholder will work closely with the Charity Director to ensure strong governance, compliance and operational effectiveness during this transition period.
About the charity:
The charity has been supporting serving and veteran members of the UK Armed Forces and their families for over a century, helping people access vital healthcare and wellbeing support. Following the sale of its hospital, the organisation is now focused on grant-making, stewardship of assets, and ensuring the highest standards of charity governance.
About the role:
- Manage day-to-day business support, office and administrative operations
- Lead on governance administration, including Board and Committee support
- Prepare agendas, papers, minutes and action logs for trustee meetings
- Maintain statutory registers, governance records and compliance documentation
- Coordinate and manage outsourced providers (finance, HR, IT, marketing)
- Support HR administration, onboarding and staff records
- Assist with risk management, audits, policies and regulatory compliance
- Provide operational support to fundraising and grant-making activity
About you:
- Proven experience in business support, operations or governance roles
- Strong understanding of charity governance and Charity Commission requirements
- Confident supporting senior leaders and Boards
- Highly organised, detail-focused and able to prioritise effectively
- Comfortable working in small teams with high levels of responsibility
- Proactive, emotionally intelligent and resilient
How to apply:
Please send your CV as soon as possible. We are looking to move quickly with this role. The closing date is Friday 15th May at 9:00 am. There will be a one round interview process, which will be in-person, week commencing 18th May. We are looking for people who are available to start within the week. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any adjustments to ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Business Support Manager in London employer: Charity People
Contact Detail:
Charity People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for a Business Support Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for that in-person interview! Research the charity's recent changes and their focus on governance and compliance. Show them you understand their mission and how your skills can help during this transition period.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to operations and governance. We want you to feel confident and ready to showcase your experience in business support roles.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, we’re all about making the process as smooth as possible for you, so don’t hesitate to reach out if you need any adjustments.
We think you need these skills to ace Business Support Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Manager role. Highlight your experience in governance and operations, and don’t forget to showcase any relevant charity work. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting the Armed Forces charity and how your background makes you the perfect fit. Keep it concise but impactful – we love a good story!
Showcase Your Organisational Skills: As a Business Support Manager, being organised is key. In your application, give examples of how you’ve managed multiple tasks or projects effectively. We want to see that you can handle the day-to-day operations with ease!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Charity People
✨Know Your Charity Inside Out
Before the interview, take some time to research the charity's history, mission, and recent changes. Understanding their transition to a grant-making organisation will help you align your answers with their current goals and demonstrate your genuine interest in their work.
✨Showcase Your Governance Knowledge
Since this role involves governance administration, be prepared to discuss your experience with charity governance and compliance. Bring examples of how you've supported Boards or senior leaders in the past, and be ready to explain how you can ensure strong governance during their transition.
✨Highlight Your Organisational Skills
This position requires a highly organised individual. During the interview, share specific examples of how you've managed multiple tasks or projects simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Be Proactive and Resilient
The charity is looking for someone who is proactive and emotionally intelligent. Prepare to discuss situations where you've had to adapt quickly or overcome challenges. Show them that you can handle high levels of responsibility and thrive in a dynamic environment.