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- Tasks: Manage business support and governance for a leading Armed Forces charity.
- Company: Join a long-established charity dedicated to supporting UK Armed Forces members and their families.
- Benefits: Competitive pay, hybrid working, and a chance to make a real difference.
- Other info: Inclusive workplace promoting diversity and career growth opportunities.
- Why this job: Be part of a pivotal role during an exciting organisational transition.
- Qualifications: Experience in business support or governance, with strong organisational skills.
The predicted salary is between 40000 - 45000 £ per year.
Duration: Temporary for 6 months
Pay: £16.48 - £23.08 per hour (equivalent to a full-time annual salary of £40,000 - £45,000 FTE)
Hours: Full‑time (37.5 hours), with 4 days considered
Location: Hybrid, 2-3 days per week in the London office
Start: ASAP
Charity People is delighted to be partnering with a long‑established Armed Forces charity to recruit for their next Interim Business Support Manager (Operations & Governance). This is a pivotal interim role supporting a charity that has recently undergone significant organisational change and is now operating as a grant‑making organisation. The postholder will work closely with the Charity Director to ensure strong governance, compliance and operational effectiveness during this transition period.
About the charity:
The charity has been supporting serving and veteran members of the UK Armed Forces and their families for over a century, helping people access vital healthcare and wellbeing support. Following the sale of its hospital, the organisation is now focused on grant‑making, stewardship of assets, and ensuring the highest standards of charity governance.
About the role:
- Manage day‑to‑day business support, office and administrative operations
- Lead on governance administration, including Board and Committee support
- Prepare agendas, papers, minutes and action logs for trustee meetings
- Maintain statutory registers, governance records and compliance documentation
- Coordinate and manage outsourced providers (finance, HR, IT, marketing)
- Support HR administration, onboarding and staff records
- Assist with risk management, audits, policies and regulatory compliance
- Provide operational support to fundraising and grant‑making activity
About you:
- Proven experience in business support, operations or governance roles
- Strong understanding of charity governance and Charity Commission requirements
- Confident supporting senior leaders and Boards
- Highly organised, detail‑focused and able to prioritise effectively
- Comfortable working in small teams with high levels of responsibility
- Proactive, emotionally intelligent and resilient
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Business Support Manager employer: Charity People
Contact Detail:
Charity People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for a Business Support Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the charity's mission and recent changes. Show us that you understand their transition to a grant-making organisation and how your skills can support their governance and operational needs.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to governance and compliance. We want to see your confidence shine through when discussing your experience in business support and operations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Manager role. Highlight your experience in operations and governance, and don’t forget to mention any relevant charity work. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting the Armed Forces charity and how your background makes you a perfect fit. Keep it engaging and personal – we love a good story!
Showcase Your Organisational Skills: As a Business Support Manager, being organised is key. In your application, give examples of how you’ve managed multiple tasks or projects effectively. We want to know how you prioritise and keep everything running smoothly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Charity People
✨Know Your Charity
Before the interview, take some time to research the charity's history, mission, and recent changes. Understanding their transition to a grant-making organisation will help you align your answers with their current goals and demonstrate your genuine interest in their work.
✨Showcase Your Governance Knowledge
Since the role involves governance administration, be prepared to discuss your experience with charity governance and compliance. Bring examples of how you've supported Boards or Committees in the past, and highlight your understanding of Charity Commission requirements.
✨Be Organised and Detail-Focused
As a Business Support Manager, being organised is key. During the interview, share specific strategies you use to manage multiple tasks and priorities. Mention any tools or systems you rely on to keep everything running smoothly, as this will show your potential employer that you can handle the responsibilities of the role.
✨Demonstrate Emotional Intelligence
This role requires working closely with senior leaders and small teams. Be ready to discuss how you handle interpersonal relationships and navigate challenges. Share examples of how you've shown resilience and proactivity in previous roles, as these traits are essential for success in a dynamic environment.