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- Tasks: Lead digital transformation and manage projects to enhance digital tools for a charity.
- Company: Join Media Trust, a B Corp focused on empowering communities through effective communication.
- Benefits: Enjoy remote work options, flexible hours, and paid travel to London once a month.
- Why this job: Make a real social impact while working in a dynamic, purpose-driven environment.
- Qualifications: Experience with CRM systems like Salesforce and website management using WordPress is essential.
- Other info: This role offers both full-time and part-time options, with a supportive team culture.
The predicted salary is between 28800 - 43200 £ per year.
Charity People | B Corp provided pay range
This range is provided by Charity People | B Corp. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Charity People | B Corp
Digital Manager
An amazing organisation doing great work, this is a fantastic opportunity to join the small, effective team as Digital Manager where you will play a vital role in driving and managing the delivery of the organisation\’s digital transformation strategy, working with key stakeholders to enhance digital tools.
Charity People is delighted to be partnering with Media Trust to recruit a Digital Manager to join their team.
Holding the core belief that giving everyone a voice will lead to a more equal society, Media Trust designs and delivers innovative and impactful training for charities so that they can communicate most effectively to support their communities and drive social change. At the same time, the organisation works with under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors.
Contract: One year fixed term contract with potential to extend
Location: Remote with monthly travel to Central London around once a month, travel is paid for by the organisation
Hours: Full-time or part-time options available (35 hours per week or 28 hours minimum – pro rata)
Closing date for applications: Monday 14th April
Interviews: First stage interviews will be held week commencing 21st April with second round held end of the week
This is a great opportunity for a highly motivated individual, with relevant experience of managing digital projects including ideally Salesforce and WordPress, to join a purpose-led charity that is ambitious about using digital tools and technology to achieve greater social impact.
Core responsibilities within your role will be to:
- CRM management: Oversee the day-to-day management of the organisation\’s Salesforce CRM system, ensuring data integrity and optimisation for fundraising, communications and stakeholder engagement
- Website Management: Manage the Media Trust website (built on WordPress), ensuring it is updated, functional, accessible, optimised for performance, SEO and user experience
- Digital strategy: Contribute to the development of Media Trust\’s digital strategy to enhance user engagement, improve platform performance and support the organisation\’s overall goals
- Stakeholder coordination: Work closely with internal teams to understand their digital needs and translate them into actionable digital strategies. Communicate effectively with external partners, agencies, and stakeholders to ensure smooth project delivery
- Support management of programme data: Support data-driven programme design, delivery and measurement of impact across programmes and services through digital solutions, data collection and analysis
- Analytics and impact measurement: Configure analytics tools (e.g., GA4, Salesforce Analytics) to track the performance of digital marketing channels and provide actionable insights to the Marcomms team for campaign optimisation and stakeholder reporting
- Agency management: Coordinate with external website and CRM agencies, ensuring timely delivery of projects, troubleshooting and alignment with organisational objectives
- Line management: Manage the Digital Coordinator, providing guidance, support and performance management to ensure effective delivery of digital priorities
We would love to hear from you if you have the following skills and experience:
- Proven experience with CRM systems (ideally Salesforce), including customising workflows, reports and integrations
- Hands-on experience managing websites (ideally using WordPress), including familiarity with plugins, SEO best practices and web analytics
- Demonstrable experience of working with external agencies to manage website and CRM development
- Excellent communication skills, both written and verbal; able to work effectively with internal teams and external partners
- Strong project management skills; able to juggle multiple priorities and deliver projects on time and within tight budgets
- A good understanding of how digital infrastructure can support the monitoring and evaluation of programmes through data collection and analysis
- Experience of interrogating data to generate actionable insights and drive decision making
We\’re particularly interested to receive applications from candidates who have the below, although this is in no way essential:
- Knowledge of digital marketing techniques, including email marketing, social media, and Google Analytics
- Line management experience, with the ability to motivate and develop others
- Ideally, experience in the charity or non-profit sector
If you\’re interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached at alice@charitypeople.co.uk.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology and Other
Industries
Technology, Information and Media
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Digital Manager employer: Charity People | B Corp
Contact Detail:
Charity People | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Manager
✨Tip Number 1
Familiarise yourself with Salesforce and WordPress before the interview. Understanding how these platforms work will not only boost your confidence but also allow you to discuss your relevant experience more effectively.
✨Tip Number 2
Research Media Trust's current digital initiatives and think about how you can contribute to their digital strategy. This will show your genuine interest in the organisation and help you stand out during discussions.
✨Tip Number 3
Prepare examples of past projects where you've successfully managed digital tools or strategies. Be ready to discuss the challenges you faced and how you overcame them, as this demonstrates your problem-solving skills.
✨Tip Number 4
Network with professionals in the charity sector, especially those involved in digital transformation. Engaging with others in the field can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Digital Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing digital projects, particularly with Salesforce and WordPress. Use specific examples to demonstrate your skills in CRM management and website optimisation.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the charity sector and your understanding of how digital tools can drive social change. Mention your project management skills and how they align with the role's responsibilities.
Showcase Your Communication Skills: In your application, emphasise your excellent written and verbal communication skills. Provide examples of how you've effectively collaborated with internal teams and external partners in previous roles.
Highlight Data-Driven Decision Making: Discuss your experience with data collection and analysis, particularly in relation to digital marketing channels. Explain how you've used analytics tools to generate insights and improve project outcomes.
How to prepare for a job interview at Charity People | B Corp
✨Showcase Your Digital Expertise
Make sure to highlight your experience with CRM systems, especially Salesforce, and website management using WordPress. Be prepared to discuss specific projects where you successfully implemented digital strategies or improved user engagement.
✨Demonstrate Your Project Management Skills
Prepare examples of how you've managed multiple digital projects simultaneously. Discuss your approach to prioritising tasks and ensuring timely delivery, as this role requires juggling various responsibilities.
✨Communicate Effectively
Since the role involves working closely with internal teams and external partners, practice articulating your thoughts clearly. Use examples from your past experiences to demonstrate your strong communication skills, both written and verbal.
✨Understand the Organisation's Mission
Familiarise yourself with Media Trust's goals and values. Be ready to discuss how your skills can contribute to their mission of driving social change through digital tools, showing that you're not just a fit for the role but also passionate about their cause.
