Digital Community and Communications Manager

We are looking for a Communications and Social Media Manager (Maternity Cover) to join the dynamic communications team at London's historic food market. This is a fantastic opportunity to be at the heart of Borough Market's communications function in a hands-on and creative role which directly shapes how people see and feel about the most famous market in the UK.

Reporting to the Head of Communications and Marketing, the key focus of this role is to develop and manage Borough Market's social media and communications functions to enhance the Trust's overall reputation and build support for the Market's corporate and societal aims, in addition to working alongside the Head of Communications and Marketing to support generalist communications activity.

• Contract: One-year fixed term maternity cover contract
• Location: Hybrid based between Borough Market and home with ideally three days per week on site, potentially two
• Hours: Full-time, 35 hours per week

Key Responsibilities:

• Develop, manage and execute BM's organic social plans to help deliver BM's purpose and key messages to customers and audiences.
• Deliver social and traditional PR content and influencer marketing to communicate the Market's key messages.
• Manage and implement the Market's social media and communications activities in line with the Trust's strategic plan.
• Manage external filming requests and report internally on press and social media coverage ensuring BM's purpose and aims are communicated effectively and consistently to influencers, supporters and the media.
• Manage relationships with relevant agencies including social media and content creation.
• Support the Head of Communications and Marketing in the development of a communications strategy and purpose in line with the Market's 2030 Strategy ensuring Equity, Diversity and Inclusion (EDI) is at the heart of all outputs.
• Support the Head of Communications and Marketing in the execution of the corporate and crisis communications strategy.
• Support the Marketing and Events Manager to develop an external and internal events programme to assist in the delivery of the BM's societal and charitable aims for visitors, traders, tenants and staff.
• Champion the Borough Market brand including across all social media channels.
• Support the Board and Senior Management team (SMT) to build the organisation's brand and values.
• Deputise for the Head of Communications and Marketing as required.
• Provide guidance and advice to SMT on social media issues.

You will need to be a talented and creative social media expert who can help cultivate a thriving culture of engagement across the Market's community of staff, traders and visitors. You will be a team player collaborating with the wider team on creating engaging content to ensure that Borough Market's story is as visible to priority audiences as possible.

Applicants will need to have a strong social media background and creative digital skills. Experience in a similar role or environment as well as outstanding communications skills, a self-starter approach and a keen interest in food and drink are essential.

• Previous experience of working in a PR and social media role with strong creative flair.
• Up to date knowledge of all current social media channels for consumer and business audiences.
• Extensive social media management experience including experience of working with influencers.
• Ability to create and edit persuasive and compelling copy.
• Ability to brief external creative resources as well as to film, photograph, and edit required content.
• Engagement and networking skills, with the ability to build strong relationships with a wide range of stakeholders.
• Experience of proactively handling of press and media requests.
• Solid skills across social media software including video editing and design software such as Adobe and Canva.
• A demonstrable passion for and knowledge of the good food sector and sustainable production is extremely desirable and would be a considerable advantage within the role.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.