At a Glance
- Tasks: Lead and develop person-centred support services for those affected by cancer.
- Company: York Against Cancer, a supportive non-profit organisation.
- Benefits: Competitive salary, flexible hours, pension scheme, and health insurance.
- Other info: Join a passionate team and enjoy excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while working in a caring environment.
- Qualifications: Experience in health or social care, with strong communication and empathy skills.
The predicted salary is between 33000 - 35000 £ per year.
York Against Cancer runs the Leveson Centre — a warm, welcoming, non-clinical space for people affected by cancer in York. They provide person-centred support services that help people feel seen, understood and supported throughout their cancer journey.
The Role
York Against Cancer is looking for a hands-on Care & Support Manager to lead and develop their person-centred support services at the Leveson Centre, and to nurture the volunteers and small team who make the Centre a welcoming and supportive environment for all those affected by cancer.
Key Responsibilities
- Lead the day-to-day delivery and development of high-quality, non-clinical cancer support at the Leveson Centre
- Create a safe, calm, welcoming environment where people feel seen, understood and supported
- Lead safeguarding and welfare concerns with confidence and care
- Manage and develop volunteers including check-ins, boundaries, wellbeing and reflective practice
- Line manage the Care & Support Coordinator to ensure excellent front-of-house support
- Build relationships with NHS and community partners to strengthen signposting and pathways
- Review impact and report service use and outcomes to support funding and growth
- Support events and outreach as a visible ambassador for York Against Cancer
Requirements
- Experience delivering or managing support services in health, social care or a charity setting
- Experience supporting people affected by cancer or long-term conditions
- Experience managing or supervising staff and/or volunteers
- Safeguarding experience and the confidence to lead on it
- Excellent communication skills and ability to handle emotional situations with empathy
- Strong person-centred approach, integrity, resilience and adaptability
- Knowledge of cancer services and voluntary sector experience is desirable
What They Offer
- £33,000 – £35,000 per annum
- 32 hours across a 4-day week plus 3 flexible hours
- Contributory pension scheme and private health insurance
- Local gym discounts
- Permanent role based at the Leveson Centre, York
How to Apply
Send your CV, a covering letter, and a short 3–5 minute video explaining why this role, why now, and what you would bring to the Leveson Centre culture. Closing date: 30 April 2026. First interviews: 7 May. Final interviews: 14 May. Apply via the button above.
Care And Support Manager employer: Charity Journal
York Against Cancer is an exceptional employer, offering a supportive and nurturing work environment at the Leveson Centre in York. With a strong focus on employee wellbeing, the organisation provides flexible working hours, a contributory pension scheme, and opportunities for personal growth through hands-on management of volunteers and community partnerships. Join a dedicated team that values empathy and integrity while making a meaningful impact in the lives of those affected by cancer.
StudySmarter Expert Advice🤫
We think this is how you could land Care And Support Manager
✨Tip Number 1
Get to know the organisation! Research York Against Cancer and their mission. This will help you tailor your approach and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for those tricky interview questions! Think about your experiences in managing support services and how they relate to the role. Use the STAR method to structure your answers.
✨Tip Number 4
Don’t forget to showcase your personality! The Leveson Centre values a warm, welcoming environment, so let your empathy and passion shine through in your video application.
We think you need these skills to ace Care And Support Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Care and Support Manager role. Highlight any relevant experience in health, social care, or charity settings, especially if you've worked with people affected by cancer.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your values align with York Against Cancer. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since excellent communication is key for this role, consider including examples in your application that demonstrate your ability to handle emotional situations with empathy. This will show us you’re the right fit for our supportive environment.
Get Creative with Your Video:Don’t shy away from being yourself in the video! Keep it engaging and authentic while explaining why this role excites you and what you can bring to the Leveson Centre culture. We want to see your passion!
How to prepare for a job interview at Charity Journal
✨Know Your Stuff
Make sure you understand the role of a Care and Support Manager inside out. Familiarise yourself with York Against Cancer's mission, values, and the specific services they provide. This will help you demonstrate your passion for the role and how your experience aligns with their needs.
✨Showcase Your Empathy
In this role, you'll be dealing with sensitive situations. Prepare examples from your past experiences where you've shown empathy and understanding, especially in challenging circumstances. This will highlight your ability to connect with those affected by cancer and create a supportive environment.
✨Engage with Questions
Prepare thoughtful questions to ask during the interview. This could be about their approach to volunteer management or how they measure the impact of their services. Engaging with the interviewers shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Yourself
Authenticity is key! Be honest about your experiences and what you can bring to the Leveson Centre culture. The team at York Against Cancer will appreciate your genuine personality, so let your passion for supporting others shine through during the interview.
