At a Glance
- Tasks: Manage child sponsorship operations and enhance supporter experiences through digital initiatives.
- Company: Join a dynamic charity making a positive impact globally.
- Benefits: Enjoy a competitive salary, generous holiday, hybrid work, and development opportunities.
- Other info: Flexible working environment with a commitment to diversity and inclusion.
- Why this job: Be part of transformative projects that directly benefit children in need.
- Qualifications: Experience in operations, data analysis, and strong communication skills required.
The predicted salary is between 36576 - 36576 £ per year.
We are looking for a Sponsorship Operations Manager to play a pivotal role in ensuring the smooth and effective running of the sector leading Child Sponsorship product. This is an exciting time to join the team, with several strategic initiatives underway. You will play a key role in helping to deliver a digital first experience for child sponsors and act as a critical business owner during the CRM transformation.
About the Role
As the Sponsorship Operations Manager, you will be responsible for ensuring the delivery of key child content pieces, working closely with the marketing team to deliver them to supporters across multi-channels. A confident and collaborative communicator, you will build strong relationships with colleagues across the charity, in the communities where it operates, and in the wider Partnership. These will help you represent key stakeholders in meetings and influence thinking and process improvements.
Your strong analytical skills will allow you to interpret data, identify trends, and highlight areas for improvement. You will use these insights to propose forward thinking solutions, support colleagues across the organisation, and help maintain a supporter experience that consistently meets sponsorship standards. Confident in your decision making, you’ll know when you can approve exceptions to the norm, and when you will need to involve other teams.
About You
- Experience mapping processes and recommending operational improvements
- Confidence implementing changes while considering stakeholder impact
- Ensuring accuracy, timeliness, and safeguarding standards in all child content
- Ability to analyse large data sets
- Competent using dashboards, CRM reports, and Excel/Sheets
- Clear written and verbal communication
- Managing multiple projects simultaneously
- Supporting strategic projects, especially digital transformation initiatives
The charity’s Christian identity underpins everything it does, so as an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. If you are looking to leverage your skills and experience in a role that offers both challenge and reward, we invite you to apply for this exciting opportunity. Together, we can create a better future for children in need.
Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
Benefits include: Pension, generous holiday entitlement, free parking at our Milton Keynes office, hybrid working and learning and development opportunities across the global partnership.
About the Organisation
Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes. The organisation is a Disability Confident Employer that values diversity and aspires to reflect this in the workforce. We welcome applications from people representing all sections of the community. The charity also operates flexible working policies and practices.
Sponsorship Operations Manager in Milton Keynes employer: Charity Finance Group
NFP People is an exceptional employer, offering a dynamic and supportive work environment in Milton Keynes with the flexibility of hybrid working. Employees benefit from generous holiday entitlement, a pension scheme, and ample opportunities for professional development, all while contributing to meaningful humanitarian efforts. The organisation fosters a culture of collaboration and innovation, making it an ideal place for those looking to make a positive impact in the world.
