At a Glance
- Tasks: Support individuals in securing and maintaining their accommodation while building independent living skills.
- Company: A dedicated charity focused on helping the homeless community in Cambridge.
- Benefits: Competitive salary, pension scheme, free counselling, and ongoing training opportunities.
- Other info: Join a supportive team that values diversity and invests in your professional growth.
- Why this job: Make a real difference in people's lives by preventing homelessness and promoting stability.
- Qualifications: Experience in outreach support or social care is a plus, but passion for helping others is key.
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 2-year 9-months Fixed Term
Salary: £28,000 per annum
Location: Cambridge CB4 or at other locations within Cambridge
About The Employer
This charity works with people who are homeless, at risk of homelessness or with a history of homelessness. They provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services.
National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. The charity is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades the organisation has continued to grow and adapt to meet the needs of the homeless community. Their specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street.
About you and the Role
The Tenancy Sustainment Project Worker will provide targeted, practical and relational support to individuals who have recently secured accommodation or who are at risk of losing their tenancy. This is an outreach-focused role, working proactively with people in community settings, partner agencies, drop-ins and other accessible locations to maintain engagement and offer support where it is most appropriate.
The role may occasionally involve contact in or around accommodation settings, but this would usually be planned and supported alongside other services where appropriate. The role will focus on preventing repeat homelessness by helping people stabilise their housing, understand and manage the responsibilities of a tenancy, and build the confidence and skills needed for independent living. Working in trusted community settings and in partnership with statutory and voluntary sector services, the postholder will act as a critical bridge between vulnerable individuals and the support systems available to them.
Key Responsibilities
- Provide outreach-based casework and practical tenancy support, working one-to-one with people who have recently moved into accommodation or who are at risk of tenancy breakdown, including proactive engagement in community settings, partner agencies, drop-ins and other accessible locations.
- Support clients with the practical responsibilities of sustaining a tenancy, including rent payments, benefits, income, household bills, budgeting, financial planning, accessing furniture grants, home furnishing schemes and other resources needed to establish a safe and settled home.
- Develop clients’ independent living skills and confidence, helping them build routines, manage their home, solve problems, understand tenancy expectations and gain the skills needed to live independently over the longer term.
- Provide housing information, homelessness prevention support and advocacy, supporting clients to understand their rights and responsibilities and liaising with landlords, relevant local authorities and local authority housing services where there is a risk of eviction or difficulty navigating housing systems.
- Connect clients with wider welfare, specialist and community support, including benefits guidance, financial information, employment and training opportunities, the organisation's wider services, and specialist partners such as legal aid services where appropriate.
- Work collaboratively and maintain effective outreach casework practice, building trusted relationships with people experiencing housing crisis, poor mental health or disengagement from services, using proactive and flexible engagement methods to maintain contact, while keeping accurate records and contributing to monitoring the impact of tenancy sustainment support.
- To ensure that accurate records are kept, documenting the support services provided to the organisation's service users on Inform. Ensuring that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports and deliver impactful case studies to funders.
One of the charity's core values is to recognise and reward their staff as their greatest asset. They realise that it's their people who have helped them to become a well-respected charity that helps to make a positive change to homeless people’s lives. They want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.
If you choose to work with the employer, you will find that they offer:
- Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision.
- A supported work environment – You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs.
- Training – The employer recognises the importance of having a motivated and effective staff team. They offer on-going training to support you in your role.
Closing date: Thursday 27th August 2026
Interested?
To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions.
The employer is committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. They make selection decisions based on personal merit and an objective assessment against the criteria required for the post. They do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.
No agencies please.
Tenancy Sustainment Project Worker in Cambridge employer: Charity Finance Group
As an Individual Giving Officer with our charity, you will be part of a passionate team dedicated to making a real difference in the lives of stroke survivors and their families. We offer a supportive work culture that prioritises flexibility, employee growth, and inclusivity, alongside a comprehensive benefits package including generous annual leave, learning opportunities, and a commitment to diversity. Join us in our mission to improve lives while enjoying the unique advantage of working remotely across the UK, with occasional travel for team collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Project Worker in Cambridge
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Charity Finance Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Charity Finance Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Charity Finance Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Charity Finance Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Tenancy Sustainment Project Worker in Cambridge
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Charity Finance Group:Before hitting send, make sure to tailor your application specifically to Charity Finance Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Charity Finance Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
