At a Glance
- Tasks: Lead internal communications to inspire and engage over 400 colleagues during organisational change.
- Company: Join a dynamic charity committed to growth and transformation.
- Benefits: Competitive salary, professional development, and the chance to influence senior leaders.
- Why this job: Make a real impact by shaping clear and engaging communications across the organisation.
- Qualifications: Experience in internal communications and strong relationship-building skills required.
- Other info: Opportunity to coach leaders and manage a direct report in a supportive environment.
The predicted salary is between 50000 - 60000 ÂŁ per year.
Do you thrive on helping organisations communicate clearly with staff during times of change? Want to play a leading role inspiring and engaging a workforce of 400+ colleagues? Ready to influence senior leaders and drive meaningful organisational impact? As our Internal Communications & Engagement Manager, you’ll lead the Charity Commission’s internal communications function at a pivotal moment of organisational growth and transformation. You will inspire, inform and connect colleagues across the Commission, helping to build a strong, high‑performing and inclusive organisation. This is a strategic role where you’ll work directly with senior leaders — including the CEO and Directors — to shape clear, consistent and engaging internal communications. You’ll bring creativity, insight and strategic thinking to ensure colleagues understand our priorities, our strategy, and our shared purpose.
What You’ll Lead and Deliver
- Oversee and continuously improve our internal communications channels, including the intranet and cross‑Commission Teams environment.
- Provide expert, strategic communications advice to senior leaders, supporting them to communicate confidently and consistently.
- Shape our approach to change communications, working closely with programme and project teams.
- Build a clear, coherent organisational narrative aligned to our strategy and Commission Futures transformation programme.
- Coach leaders on communication style, staff engagement and building meaningful dialogue.
- Evaluate the impact of internal communications activity and use insights to strengthen future work.
- Line‑manage one direct report, supporting their development and performance.
Person specification
What You’ll Bring
Essential Skills & Abilities
- Excellent influencing and relationship‑building skills — including with senior leaders.
- Outstanding written and verbal communication abilities, with the skill to simplify complexity.
- Strategic thinker with the ability to anticipate needs and plan ahead.
- Creative flair and confidence generating ideas and solutions.
- Ability to grasp organisational mood, using insight to inform decisions.
Essential Experience
- Proven success delivering internal communications and engagement in a complex organisation.
- Experience providing senior‑level advice and coaching up to CEO level.
- Strong understanding of internal communications trends, best practice and emerging technologies.
- Experience supporting change programmes with well‑designed communications and engagement plans.
- Ability to manage challenging conversations constructively and professionally.
To apply for this role please visit Civil Service Jobs and submit an application.
Internal Communications & Engagement Manager in Liverpool employer: Charity Commission
Contact Detail:
Charity Commission Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Communications & Engagement Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees at the Charity Commission on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Internal Communications & Engagement Manager role.
✨Tip Number 2
Prepare for interviews by researching the organisation's recent changes and challenges. This will help you demonstrate your understanding of their needs and how you can contribute to their internal communications strategy.
✨Tip Number 3
Showcase your creativity! Bring examples of past internal communications projects to your interview. Discuss how you’ve used innovative approaches to engage staff and drive change in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Internal Communications & Engagement Manager in Liverpool
Some tips for your application 🫡
Show Your Passion for Communication: Let us see your enthusiasm for internal communications! Share examples of how you've helped organisations communicate effectively, especially during times of change. This will show us that you truly understand the importance of clear messaging.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your strategic thinking and relationship-building abilities, as these are key for this role.
Be Clear and Concise: We love a well-structured application! Use clear language and avoid jargon where possible. Remember, your ability to simplify complexity is crucial, so demonstrate this in your writing.
Use Real Examples: When discussing your experience, use specific examples that showcase your achievements in internal communications. This will help us understand how you can bring value to our team and inspire our colleagues.
How to prepare for a job interview at Charity Commission
✨Know Your Audience
Before the interview, research the Charity Commission and its current initiatives. Understand their internal communications strategies and think about how you can contribute to their goals. Tailor your responses to show that you can connect with a diverse workforce and engage senior leaders effectively.
✨Showcase Your Strategic Thinking
Prepare examples of how you've successfully implemented internal communications in previous roles. Be ready to discuss your approach to change communications and how you’ve influenced leaders in the past. This will demonstrate your ability to think strategically and anticipate the needs of the organisation.
✨Demonstrate Your Creativity
Think of innovative ideas for internal communications that could benefit the Charity Commission. Bring these ideas to the table during your interview to showcase your creative flair. This will help you stand out as someone who can bring fresh perspectives to their communications strategy.
✨Practice Your Communication Skills
Since this role requires outstanding written and verbal communication abilities, practice articulating your thoughts clearly and concisely. Consider conducting mock interviews with a friend or mentor to refine your delivery and ensure you can simplify complex concepts effectively.