Human Resources Advisor, HEO, Perm, Liverpool/Newport

Salary: £35,384

A Civil Service Pension with an employer contribution of 28.97%

Job grade: Higher Executive Officer

Contract type: Permanent

Business area: CC - Resources

Type of role: Human Resources

Working pattern: Full-time

Location: Bootle, North West England, L20 7HS; Newport, Wales, NP10 8XG

About the job:

Do you thrive on solving complex people issues and providing confident, well-reasoned HR advice that really makes a difference? Are you skilled at analysing HR data and spotting trends that can shape culture, wellbeing and organisational improvement? Do you enjoy building trusted relationships with managers, staff and unions—becoming a go-to adviser in a fast-paced HR environment? Are you motivated by leading on meaningful HR projects, from policy development to implementing change across an organisation?

As an HR Advisor at the Charity Commission, you will play a pivotal role in delivering a high quality, professional HR service that supports managers and employees across the organisation. This is a varied and influential position where you will lead on complex employee relations matters—including absence, conduct, capability and grievances—providing clear, confident and legally sound advice that helps managers make effective decisions and drive positive outcomes.

You will also take ownership of key HR projects and policy development, working from initial concept through to implementation and embedding new approaches across the Commission. You'll become a trusted partner to leaders and teams, building strong relationships and shaping cultural improvement through the insight you draw from HR data, trends and metrics. Your expertise will help influence senior decision making, strengthen workforce wellbeing and support the wider people strategy.

This is an excellent opportunity for a confident HR professional who thrives in a fast-paced environment, enjoys solving complex people issues and brings a proactive, collaborative approach to improving HR services and organisational performance.

The main things you will be doing are:

• Provide a dedicated HR advisory service to managers and employees on a full range of employment matters, including absence, health, conduct, capability, grievance and wider employee relations issues.
• Lead and support on complex and sensitive casework, guiding managers through relevant policies and procedures, ensuring decisions align with legislation, best practice and organisational standards.
• Deliver and contribute to HR projects and policy development, taking work from initial concept through to implementation and embedding improved approaches across the organisation.
• Use HR systems and data to analyse trends, produce meaningful workforce insights and share these with senior leaders to support effective decision-making and drive cultural and organisational improvement.
• Build and maintain strong working relationships with managers, staff and union representatives, establishing professional credibility and working collaboratively to support organisational priorities and wellbeing.

Key skills and experience and knowledge you will need are:

• Ability to analyse and make judgements on complex workforce issues, providing recommendations to improve or resolve issues.
• Ensuring line managers embrace policies and implement best practice wherever possible.
• Facilitate workshops and discussion groups, collating information and views to inform future strategies.
• Excellent relationship and stakeholder management – shaping and influencing in wider business context.
• Strong analytical skills– developing insights and trends for evidence-based decisions.

Experience:

• Strong knowledge of HR practices and employment legislation.
• Working as an HR Adviser/Practitioner and providing advice to managers on complex Employee Relations matters.
• Working in a unionised environment with a commitment to working in partnership.
• Supporting workforce planning and succession planning through best practice strategies and an appreciation of organisational priorities and potential skills gaps.

Technical:

• In-depth knowledge of Employment Legislation and its application in the workplace.
• CIPD Associate Membership/Minimum Level 3 Certificate in HR Practice and be willing to undertake Level 5 HR apprenticeship.

Qualifications:

• CIPD Associate Membership/Minimum Level 3 Certificate in HR Practice.

Benefits:

Alongside your salary of £35,384, Charity Commission contributes £10,250 towards you being a member of the Civil Service Defined Benefit Pension scheme. We operate a flexible hybrid working policy where office attendance is combined with at least 3 days homeworking per week dependent on role requirements. We recognise everyone as an individual, accepting people for who they are and treating everyone fairly. We welcome the unique contribution diverse applicants bring from all backgrounds and we aim to have a workforce that represents the wider society that we serve. We champion inclusion and wellbeing, aiming to create a workplace where everyone feels valued and has a sense of belonging.

We offer access to the highly competitive Civil Service Pension Scheme (employer contributions of 28.97%), far more than in the private sector, and a flexible, family-friendly environment. Additionally, you can look forward to other great benefits via our 'Perkbox' and 'Edenred' schemes. These include everything from an interest-free season ticket loan and bicycle loan (after two months) to discounts on gym membership, cinema tickets and restaurants.

A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30 days per year. You have the opportunity to purchase up to an additional 5 days annual leave (pro rata) per year, requests must be submitted in February of that year.

The Charity Commission's operational ambition is to realise the Commission's values of being an expert regulator that is fair, balanced, and independent, which works in a way that is supportive, collaborative, and innovative to achieve our ambitions.

Work at the Charity Commission and you'll make a difference every day to the 170,000 charities of all shapes and sizes that we regulate across England and Wales, the trustees we partner with and advise, and the people and causes that benefit from the £10bn generously donated each year by the public.

To apply for this post, you must complete the following: Comprehensive CV which lists qualifications and skills sets; Personal statement of up to 750 words demonstrating how you meet the essential criteria for the role outlined on the Job Description.

Interviews will be taking place Face to Face in our Bootle office. The sift is due to take place 2nd & 3rd March 2026. Interviews will be held on the 12th and 13th March 2026.