Head of Customer Service & Experience (Hybrid) in Kings Hill

Head of Customer Service & Experience (Hybrid) in Kings Hill

Kings Hill Full-Time No working from home possible
C

CAF Bank is seeking a Customer Services Manager to lead a high performing team delivering outstanding service across telephony, digital and admin channels.

You will use data to drive improvements, handle complex escalations and support transformation initiatives, while embedding a strong customer-first culture and ensuring operational efficiency in a hybrid working environment. This role offers learning and development opportunities, a pension scheme and flexible hybrid working arrangements.

#J-18808-Ljbffr

C

Contact Details:

Charities Aid Foundation Recruitment Team