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- Tasks: Lead and support ex-homeless individuals towards independent living through coaching and guidance.
- Company: Join Emmaus Hampshire, a vibrant charity making a real difference in the community.
- Benefits: Full-time hours with potential for part-time, plus a supportive work environment.
- Why this job: Empower others and make a meaningful impact in people's lives every day.
- Qualifications: Experience in social care, retail, or customer service; strong leadership and coaching skills.
- Other info: Flexible, dynamic role with opportunities for personal growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Do you have a can-do attitude, with line management, coaching, training and counselling skills? Have you worked in the social care, mental health or retail service sectors? Are you an effective multi-tasker with a passion to support the welfare and development of ex-homeless people?
We are delighted to be working with Emmaus Hampshire, a vibrant and thriving social enterprise community and registered Charity who are now seeking a Support Manager to play a pivotal role in the lives of companions, focusing on their welfare and progress toward independent living, including assisting them with personal budgeting, through personalised support, coaching, counselling, and guidance.
Emmaus Hampshire provide accommodation and meaningful employment for ex-homeless people, employed in their recycled furniture retail store, pre-loved boutique, warehouse, workshop and community kitchen. As a Support Manager, you will be someone who thrives in a dynamic environment. You will demonstrate a belief in the potential of each companion individually, and the importance of the community in helping them to achieve it.
You will:
- Be an effective supervisor, leading people, tasks, and timelines in a service-related background such as catering, retail or customer service.
- Demonstrate strong planning and delegation skills, with the ability to manage operational controls and ensure efficient service delivery.
- Be proactive with a supportive approach to coaching team members, helping them develop skills, confidence, and resilience.
- Have an in-depth understanding of homelessness and social exclusion, and a commitment to addressing the challenges faced by vulnerable individuals.
- Solid grounding in social care management, upholding safeguarding, professional boundaries, and a supportive, individual-focused approach.
If you are flexible, resilient, and adaptable, with an empathetic approach, and a genuine desire to empower others, we encourage you to apply. If you are looking to change careers or return to work, and believe you have the right skills to carry out this role, please do apply.
Please note that there will be a requirement for DBS. Your application should include your CV and supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Hours: Full time 37.5 hours pw, over 5 days Tues-Sat (Part time could be available)
Closing date: 15th January 2026. Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
Support Manager - Emmaus Hampshire in Winchester employer: Charisma Charity Recruitment
Contact Detail:
Charisma Charity Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Manager - Emmaus Hampshire in Winchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Emmaus Hampshire's website and social media. Understanding their values and mission will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in line management and coaching, making you sound confident and prepared.
✨Tip Number 3
Show your passion for supporting others! Be ready to share specific examples of how you've helped individuals in previous roles, especially in social care or retail. This will demonstrate your commitment to empowering ex-homeless people.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar!
We think you need these skills to ace Support Manager - Emmaus Hampshire in Winchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting ex-homeless individuals shine through. We want to see your genuine desire to make a difference in their lives, so share any relevant experiences or motivations that drive you.
Tailor Your CV and Statement: Make sure your CV and supporting statement are tailored specifically to the Support Manager role. Highlight your line management, coaching, and counselling skills, and relate them to the job description. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community at Emmaus Hampshire!
How to prepare for a job interview at Charisma Charity Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of the role. Familiarise yourself with Emmaus Hampshire's mission and values, especially their approach to supporting ex-homeless individuals. This will show your genuine interest and commitment during the interview.
✨Showcase Your Skills
Prepare specific examples from your past experiences that highlight your line management, coaching, and counselling skills. Think about situations where you've successfully supported others or managed a team, as these will resonate well with the interviewers.
✨Demonstrate Empathy
Since the role focuses on supporting vulnerable individuals, be ready to discuss how you would approach challenges faced by ex-homeless people. Share your thoughts on empowerment and how you can help them achieve independent living.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the community at Emmaus Hampshire. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your values and work style.
