At a Glance
- Tasks: Lead and enhance the donor experience for World Vision's impactful Child Sponsorship programme.
- Company: Join World Vision UK, a global charity transforming lives through love and support.
- Benefits: Hybrid working, inclusive culture, and the chance to make a real difference.
- Other info: Be part of a passionate team dedicated to hope and transformation.
- Why this job: Use your skills to create lasting change for vulnerable children worldwide.
- Qualifications: Experience in multi-channel campaigns, data-driven innovation, and people management.
The predicted salary is between 36000 - 60000 £ per year.
We are delighted to be working in partnership with World Vision UK. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long‑term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.
We are seeking a strategic and innovative Individual Giving Manager (Product Experience) to lead and deliver an engaging product experience across World Vision\'s regular giving portfolio, with a particular focus on their flagship Child Sponsorship programme. This is an exciting opportunity to drive supporter satisfaction, loyalty and retention by enabling donors to see the tangible difference they’re making in the lives of the world’s most vulnerable children.
In this influential role, you’ll develop, test and optimise the end‑to‑end donor experience, ensuring communications and touchpoints are tailored to audience behaviours through smart segmentation and a test‑and‑learn approach. You’ll lead experience improvements for the critical first year of Child Sponsors’ journey, manage a rigorous testing programme, and be a key business owner for the supporter CRM system. With responsibility for delivering ambitious KPIs around retention, satisfaction and committed giving income, you’ll collaborate across the World Vision Partnership to deliver continued innovation in fundraising product experiences.
This is also a fantastic opportunity to demonstrate effective Christian leadership, managing the Individual Giving Experience team to grow skills, engagement and commitment.
The successful candidate must be able to demonstrate:
- Experience delivering complex, multi‑channel direct response campaigns
- Strong use of data and customer insight to drive innovation
- Strong knowledge of segmentation, targeting and creating campaigns tailored to distinct audiences
- Experience of successful people management and coaching others for growth and development
Come and create real, lasting change on a global scale. Join a passionate, purpose‑driven team dedicated to transforming the lives of the world’s most vulnerable children. At World Vision, your work will bring hope, drive progress, and deliver life‑changing support to children who need it most, wherever they are in the world. This is your opportunity to make your fundraising and product management skills count where it matters most.
This role is subject to a DBS check, which will be carried out by the employer.
Your application should include your CV and supporting statement.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately on info@charismarecruitment.co.uk. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion* sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.
Location: Hybrid, Milton Keynes (min 2 days onsite per week)
Closing date: Thursday 13th November
Charisma vetting interviews must be completed by Tuesday 18th November
Interviews with World Vision UK: w/c 24th November
Individual Giving Manager (Product Experience) - World Vision UK in Milton Keynes employer: Charisma Charity Recruitment
World Vision UK is an exceptional employer that offers a unique opportunity to make a meaningful impact on the lives of vulnerable children and communities worldwide. With a strong commitment to employee growth, a supportive work culture, and a focus on innovative fundraising strategies, team members are empowered to thrive in their roles while contributing to a greater purpose. Located in Milton Keynes, the hybrid work model fosters flexibility and collaboration, making it an ideal environment for passionate individuals seeking to drive positive change.
Contact Details:
Charisma Charity Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Individual Giving Manager (Product Experience) - World Vision UK in Milton Keynes
✨Get Involved Locally
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We think you need these skills to ace Individual Giving Manager (Product Experience) - World Vision UK in Milton Keynes
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Charisma Charity Recruitment. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
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Tailor Your Documents to the Role:For a full-time role like Individual Giving Manager (Product Experience) - World Vision UK, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Charisma Charity Recruitment
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Charisma Charity Recruitment. Sharing personal stories or insights can really make us stand out.
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Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
