Business Manager in England

If you are ambitious, with operational management experience, and can demonstrate that you are creative, innovative, forward thinking and have the skills to deliver change effectively whilst maintaining operational delivery. Able to respond to what is happening in the moment and work collaboratively with clinical colleagues to develop services. Adaptable and flexible in your communication and influencing style. A leader that can understand the organisational context and translate it for everyone in your team to make sense of and understand the part that they play and work with them to make informed decisions. Able to build strong and sustainable relationships with all stakeholders across departments.

Main duties of the job:

• Demand and capacity planning and management.
• Responsible for monitoring performance against target/service level agreement (SLA) and reporting this to the Deputy General Manager (DGM), General Manager (GM) and Clinical Director (CD) through the directorate business meeting.
• Responsible for overall operational management of the specialities aligned to the division and Trust strategic objectives and relevant business plans.
• Responsible for the delivery of internal and external performance targets relevant to each speciality and to support the DGM in achieving any relevant service changes to achieve service change as appropriate.
• Identify opportunities and develop plans for service redesign with the GM and CD, utilising project management improvement techniques in line with the Trust corporate strategy.
• Monitor financial activity against SLA.
• Take responsibility for delivering cost reduction programmes in discussion with the finance business partner.
• Analyse activity and income data trends to ensure each is accurate and reflects the actual business undertaken.

Working for our organisation:

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.

Detailed job description and main responsibilities:

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert.

Person specification:

Education/Qualifications:

• Essential criteria: Relevant first degree, Recognised management qualification at postgraduate level and/or experience.
• Desirable criteria: Completion of project management skills course (e.g. PRINCE2).

Experience:

• Essential criteria: Experience of operational and staff management in the NHS, Track record of success in delivering change and project management, Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues, Budget management experience, Experience of dealing with conflict and working with colleagues to agree remedial action as required, Experience of writing complex business and project plans with evidence of delivery, Experience of cost reduction delivery.

Skills/Knowledge/Abilities:

• Essential criteria: Ability to analyse and effectively present performance data and identify areas for improvement, Ability to problem solve and to develop solutions to issues, Excellent organisational skills and time management skills, Excellent written and verbal communication skills, Ability to co-ordinate and investigate complaints, including experience of dealing with distressed patients/relatives/staff, Ability to influence and negotiate at a senior level within the division and wider trust, Comfortable with relevant IT software packages, Knowledge of NHS contracting processes, Knowledge of national NHS policy.

If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on.

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).