At a Glance
- Tasks: Identify new sales opportunities and drive revenue growth for a luxury chocolate brand.
- Company: Join Charbonnel et Walker, Britain's first luxury chocolatier with a rich heritage.
- Benefits: Hybrid role with travel opportunities and a chance to work with a prestigious brand.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador and make an impact in the world of luxury chocolates.
- Qualifications: Sales experience, strong communication skills, and a passion for luxury products.
The predicted salary is between 30000 - 40000 £ per year.
Charbonnel et Walker are purveyors of the finest quality chocolates and truffles. Established in 1875 on London’s Bond Street, Charbonnel et Walker is Britain’s first luxury chocolatier. We currently have an exciting opportunity for an experienced and driven Sales Executive to work closely with the Directors of this historical luxury brand. The successful candidate will be responsible for identifying new sales opportunities within the marketplace and driving sustained revenue growth within the wholesale division. The ideal candidate will be keen to exceed targets and demonstrate sales excellence. This is a hybrid role, with requirements to frequently travel to our sites in Dorset and in and around London and to customer sites.
Key Responsibilities
- Identifying new business opportunities, controlling new enquiries in a professional and efficient manner.
- Involvement in the sales process from start to finish including attending meetings, active selling and integration of customers into company systems.
- Maintaining relationships with customers by providing support, product information and guidance on their selected range in a professional manner.
- Sending price lists, brochures, credit application forms and any other relevant information to the customer.
- Keeping customers up to date with any changes to information for example new price lists or product changes.
- Organising tastings and demonstrations around the seasonal calendar to ensure all customers are aware of the full range available.
- Owning the setting up of new accounts, ensuring that all details are set up correctly including the completion of credit references by the accounts department.
- Liaising with stakeholders to ensure all deliveries are on track, ensuring that feedback is provided to the customer along the way.
- Gathering customer feedback and delivering this to the relevant person or department ensuring clear communication in order to limit recurring issues.
- Producing regular reports, updates on key accounts and reviewing sales performance to present to the Company Directors.
Required Skills
- Being outgoing and approachable.
- Demonstrating a strong understanding of the brand’s identity, heritage, values and positioning.
- Becoming a true brand ambassador, representing the company in a highly professional way at all times.
- Driving licence and the ability to frequently travel.
Sales Executive employer: Charbonnel et Walker
Charbonnel et Walker is an exceptional employer, offering a unique opportunity to work with a historic luxury brand renowned for its exquisite chocolates and truffles. With a strong emphasis on employee growth and a supportive work culture, team members are encouraged to excel in their roles while enjoying the flexibility of a hybrid working model. The company fosters a collaborative environment where creativity and passion for the brand are celebrated, making it an ideal place for driven individuals looking to make a meaningful impact in the luxury retail sector.
