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- Tasks: Support the facilities team with reception, administration, and health & safety checks.
- Company: Top 100 law firm in modern Southampton offices.
- Benefits: Gain valuable experience, develop new skills, and enjoy a dynamic work environment.
- Why this job: Engage with people daily and thrive in a varied role with growth opportunities.
- Qualifications: Customer service or admin experience preferred; enthusiasm to learn is key.
- Other info: Perfect for first-time job seekers or those with some experience.
The predicted salary is between 28800 - 43200 £ per year.
Our Client, a top 100 law firm with modern offices based in Southampton, seeks a Receptionist / Facilities Coordinator to work within the facilities team and provide day-to-day support in areas such as reception, post-room activities, general administration for the lawyers and other team members, and facilities administration. This includes ensuring the buildings operate safely through regular health and safety checks and reporting maintenance tasks to contractors.
As a Receptionist / Facilities Coordinator, you will work as part of a small team, with duties divided on a rota basis. This means that your tasks will change throughout the day, offering variety and an opportunity to develop new skills.
Core Duties will include the following:
- Act as front of house, answering telephone calls and meeting/greeting visitors.
- Handle post room activities including receiving parcels and sending post.
- Fire and Health and Safety management.
- Manage and handle office records, record items for long-term storage, undertake file search requests for fee earners as requested, and maintain key spreadsheets.
- Support with minor property matters, liaise with contractors, and coordinate facilities activities to support the office.
You will thrive in this role if you enjoy engaging with colleagues and clients and like being on the move rather than tied to a desk. While experience in a similar position is an advantage, you will receive excellent support to develop new skills and will have genuine opportunities for progression. This role would suit an individual looking for their first role or someone with some previous experience gained either in administration, reception, or a role involving lots of interaction with people.
If you have the energy and enthusiasm to learn, we would love to hear from you.
Ideal Candidates must have the following:
- Previous office administration/receptionist or customer service experience involving interaction with people face to face, by phone, and/or in writing.
- Comfortable in the use of Microsoft packages: Excel, Word, Outlook (to a basic level).
- A keen attitude for learning new skills, adapting, and striving to be better.
- Excellent communication skills both verbal and written.
- Knowledge of Health and Safety legislation is advantageous.
Receptionist Facilities Coordinator in Southampton employer: Charalle Group
Contact Detail:
Charalle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Facilities Coordinator in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the law firm. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for receptionists and facilities coordinators, like how you handle stressful situations or manage multiple tasks. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your people skills! During the interview, be sure to highlight your experience with customer service and communication. Share specific examples of how you've successfully interacted with clients or colleagues, as this role is all about engaging with others.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist Facilities Coordinator in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Receptionist/Facilities Coordinator role. Highlight any previous office administration or customer service experience, especially where you've interacted with people face-to-face or over the phone.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the firm. Mention specific skills like your ability to handle post-room activities or your knowledge of Health and Safety legislation to show you're a great fit.
Show Off Your Communication Skills: Since this role involves a lot of interaction, make sure your written application showcases your excellent communication skills. Keep your language clear and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Charalle Group
✨Know the Role Inside Out
Make sure you understand the core duties of a Receptionist/Facilities Coordinator. Familiarise yourself with tasks like handling post-room activities, managing health and safety checks, and supporting your team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role involves a lot of interaction with colleagues and clients, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you've successfully engaged with people, whether face-to-face or over the phone. This will highlight your suitability for the role.
✨Brush Up on Health and Safety Knowledge
While not mandatory, having some knowledge of health and safety legislation can set you apart from other candidates. Do a bit of research on basic health and safety practices relevant to office environments. This shows initiative and a willingness to learn, which is exactly what the firm is looking for.
✨Be Ready for a Dynamic Day
The job involves a variety of tasks that change throughout the day, so be prepared to discuss how you handle flexibility and adapt to new challenges. Share examples of times when you've successfully managed multiple responsibilities or adapted to changing situations in previous roles.