At a Glance
- Tasks: Manage supply chain and order fulfilment for our exciting fashion brands.
- Company: Join Chapters Brand Group, a fast-growing global fashion manufacturer.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced role with excellent career advancement potential.
- Why this job: Be part of a vibrant team and make a real impact in the fashion industry.
- Qualifications: 2 years in fashion operations or logistics, with strong attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Chapters Brand Group is a rapidly expanding global fashion manufacturer and distributor specializing in footwear, apparel, and accessories. Following our recent European expansion via a new 3PL warehouse hub in the Netherlands, we now service an extensive international market including France, Spain, Ireland, Italy, and upcoming territories like Germany, Greece, and Cyprus alongside our established UK base.
We are seeking a proactive, highly organized Operations Assistant to manage the end-to-end supply chain and order fulfilment operations for two of our core brands. This role requires an individual who thrives in a fast-paced environment, possesses razor-sharp attention to detail, and excels at solving problems before they impact the business.
Key Responsibilities
- Order Management & Data Integrity
- Reconcile Orders: Oversee all Sales Orders (SOs) and Purchase Orders (POs) to guarantee 100% accuracy across product lines, colourways, and size matrixes and correct any errors in conjunction with the sales team.
- Timeline Alignment: Continuously audit and match production, shipping, and delivery schedules to ensure customer delivery dates strictly align with inbound stock availability and keep customers and sales teams updated.
- Data Maintenance: Keep the internal ERP/system updated with real-time tracking, stock arrivals, and order status changes.
- Logistics & 3PL Coordination
- Compliance Management: Review and document bespoke customer manuals to ensure all shipments meet exact packing, labelling, and delivery booking requirements.
- Warehouse Communication: Liaison closely with our 3PL providers to ensure outbound shipments are packed, labelled, and dispatched efficiently.
- Proactive Problem Solving & Customer Care
- Issue Resolution: Act as the primary operations contact for order discrepancies, delivery delays, or customer complaints, resolving them swiftly and professionally.
- Risk Mitigation: Analyse order workflows daily to identify potential bottlenecks, stock shortages, or date mismatches, solving issues before they become live problems.
- Continuous Improvement: Suggest improvements to current operational workflows to boost efficiency across our growing European network.
Required Skills & Qualifications
- Experience: Minimum 2 years of experience in fashion operations, FMCG, supply chain, logistics, or wholesale order management.
- Attention to Detail: Exceptional precision when managing high-volume data spreadsheets, SKU variants (sizes/colors), and compliance manuals.
- Proactive Mindset: A naturally inquisitive, solution-driven attitude with the ability to foresee supply chain issues.
- Communication: Excellent verbal and written communication skills to effectively manage relationships with international teams, 3PL partners, and major retail clients.
- Tech Savvy: Strong proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables) and familiarity with ERP or warehouse management software.
- Language Skills: Fluency in English is required; knowledge of European languages (e.g., French or Spanish) is an advantage but not essential.
Salary - £30,000 - 40,000 depending on experience
Operations Assistant in Slough employer: Chapters Brand Group Limited
Chapters Brand Group is an exceptional employer, offering a dynamic work environment in the heart of Hertfordshire/London, where innovation and collaboration thrive. With a strong focus on employee growth, we provide ample opportunities for professional development within the rapidly expanding fashion industry, alongside competitive salaries and a supportive team culture that values proactive problem-solving and attention to detail.
Contact Details:
Chapters Brand Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in Slough
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like Chapters Brand Group Limited!
✨Join Fashion-Focused Communities
Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including Chapters Brand Group Limited.
✨Craft a Rock-Solid Portfolio
Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for Chapters Brand Group Limited.
✨Leverage Your University Connections
If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at Chapters Brand Group Limited!
We think you need these skills to ace Operations Assistant in Slough
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at Chapters Brand Group Limited.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to Chapters Brand Group Limited!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at Chapters Brand Group Limited. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at Chapters Brand Group Limited
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!
