Programme Manager - North London

About Chapter One

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27. Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (Y1-3) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.

About the Role

Chapter One is seeking a London Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year. The post is ideal for someone looking for full-time, flexible, term-time only work from a home base and who is able to travel frequently in and around North London. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year. Please note, it’s likely that the hours and areas covered for this role may grow, over time.

Key Responsibilities:

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.
• Install, setup and maintain Chapter One equipment in participating classrooms.
• Organise and conduct initial teacher training and follow-up.
• Ensure a smooth initial launch of Chapter One’s programme in every classroom.
• Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.
• Liaise with colleagues performing technical and volunteer support roles.
• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.
• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.
• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.
• Create regular data summaries for all participating classrooms.
• Lead annual review meetings for senior leadership at participating schools.
• Support programme monitoring, evaluation and research as required.
• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary.
• Liaison with corporate partners as required.
• Weekly communication and status updates with Senior Programme Manager(s) and wider team.
• As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme.

We are looking for applicants with the following essential qualities:

• Highly motivated individual with excellent interpersonal and organisational skills.
• Proven track record of working at a senior level in education, project management or a related field.
• Proven strength in both written and verbal communication.
• Highly IT literate, with excellent computer skills, able to troubleshoot software and technical hardware issues, adept with Google suite and Microsoft Teams.
• Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.
• Proven ability to work independently.
• Self-starter and quick learner.
• Ability to adapt and embrace a changing environment.
• Ability to drive and access to a car for work purposes.

Ideally, applicants will also have the following desirable qualities:

• Two years of teaching/education experience with primary age children.
• University degree.

Please note that this role covers North London, currently in Camden, Islington and Hackney.

How to Apply

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:

• Explain your relevant experience and why you’re interested in this role at this point in your career.
• Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
• Explain how our organisational mission is in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and an Enhanced DBS check. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

N.B. Shortlisting is likely to take place week commencing Monday 1st June with phone screening from Monday 8th June. For successful candidates, interviews are likely to begin week commencing Monday 15th June and potentially extend into week commencing Monday 22nd June.