Programme Manager Home-Based in London

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (Y1-3) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.

Chapter One is seeking a London Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.

The post is ideal for someone looking for full-time, flexible, term-time only work from a home base and who is able to travel frequently in and around North London. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year.

Key Responsibilities:

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.
• Organise and conduct initial teacher training and follow-up.
• Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.
• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.
• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.
• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.
• Create regular data summaries for all participating classrooms.
• Lead annual review meetings for senior leadership at participating schools.
• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary.
• Weekly communication and status updates with Senior Programme Manager(s) and wider team.
• As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme.

Essential Qualities:

• Proven track record of working at a senior level in education, project management or a related field.
• Highly IT literate, with excellent computer skills, able to troubleshoot software and technical hardware issues, adept with Google suite and Microsoft Teams.
• Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.
• Ability to drive and access to a car for work purposes.

Desirable Qualities:

• Two years of teaching/education experience with primary age children.

We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and an Enhanced DBS check. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Shortlisting is likely to take place week commencing Monday 1st June with phone screening from Monday 8th June.