At a Glance
- Tasks: Lead the legal function and ensure compliance with regulatory standards in residential conveyancing.
- Company: Join a growing Midlands-based law firm focused on residential property law.
- Benefits: Competitive salary, leadership role, and opportunity to shape the future of legal practice.
- Other info: Opportunity for professional growth and to mentor a high-performing legal team.
- Why this job: Be a key player in a dynamic team, driving legal quality and client satisfaction.
- Qualifications: Must have 5+ years' experience and be qualified as a Licensed Conveyancer or Solicitor.
The predicted salary is between 70000 - 80000 £ per year.
Head of Legal Practice (Ho LP)
Location
Bromsgrove, Worcestershire (Office Based)
Salary
£70,000–£80,000 per annum (dependent on experience)
Hours
Full Time – 40 hours per week
Contract
Permanent
Reports to
- Chief Executive Officer
- About Chapter Law
Chapter Law is a CLC-regulated Alternative Business Structure specialising in residential conveyancing.
Property law is all we do.
Based in the Midlands, we work with clients, estate agents, developers and mortgage brokers across England and Wales, providing a straightforward, proactive service from instruction through to completion.
We explain things clearly, keep clients informed and work closely with everyone involved to help transactions progress smoothly.
As our business grows, we're looking to appoint a Head of Legal Practice to lead our legal function and ensure we continue to meet the highest professional and regulatory standards.
The Role
The Head of Legal Practice (Ho LP) is Chapter Law's designated Approved Person under the Council for Licensed Conveyancers (CLC) regulatory framework.
Reporting to the Chief Executive Officer, and working closely with the Managing Director, Head of Finance & Administration (Ho FA) and the wider leadership team, you will lead the legal function, fulfil the statutory responsibilities of the Ho LP and oversee legal quality, governance, compliance and risk across the business.
This is a senior leadership role combining regulatory oversight with responsibility for developing people, improving processes and maintaining high standards of client service.
Key Responsibilities
- Regulatory Leadership
- Act as the firm's approved Head of Legal Practice.
- Ensure compliance with the Legal Services Act 2007, the CLC Regulatory Arrangements and all applicable regulatory obligations.
- Maintain effective governance, supervision and risk management across the practice.
- Promote a culture of integrity, ethics and professional accountability.
- Report material breaches to the CLC where required.
- Act as the firm's principal contact during CLC inspections, audits and regulatory reviews.
- Ensure all regulatory notifications and returns are completed accurately and on time.
- Legal Quality & Compliance
- Lead the firm's legal risk and compliance framework.
- Supervise lawyers and conveyancers to ensure consistently high standards of legal work.
- Provide technical guidance on complex residential conveyancing matters.
- Review high-risk or technically challenging transactions.
- Oversee complaints handling, file audits and quality assurance.
- Maintain compliance policies and procedures.
- Ensure compliance with AML, sanctions, source of funds, fraud prevention, lender panel requirements and cybersecurity obligations.
- Monitor regulatory developments and implement required changes.
- Leadership & People
- Lead, mentor and develop the legal team.
- Recruit, retain and support high-performing legal professionals.
- Conduct performance and development reviews.
- Develop future leaders within the business.
- Foster a collaborative, accountable and supportive culture.
- Operational Leadership
Working closely with the CEO, Managing Director and Ho FA, you will
- Improve legal processes and operational efficiency.
- Support the implementation of legal technology and automation.
- Monitor legal performance and operational KPIs.
- Ensure workloads remain appropriately managed while maintaining quality and compliance.
- Contribute to business planning, budgeting and resource management.
- Client Service
- Champion high standards of client care.
- Resolve escalated complaints where appropriate.
- Review client feedback and identify opportunities for improvement.
- Protect and enhance the firm's reputation.
Essential Experience & Qualifications
Applicants must have
- A minimum of five years' post-qualification experience.
- Qualification as a Licensed Conveyancer, Solicitor or FCILEx with appropriate conveyancing practice rights.
- Eligibility for approval by the Council for Licensed Conveyancers as Head of Legal Practice.
- Ability to satisfy the CLC's Fit and Proper Person requirements.
- Extensive residential conveyancing experience.
- Experience leading and supervising qualified legal professionals.
- Strong understanding of the CLC regulatory framework.
- Experience managing legal compliance and regulatory risk.
- Excellent technical knowledge of residential conveyancing.
- Strong commercial awareness.
- Excellent communication and leadership skills.
- High levels of integrity and professional judgement.
Desirable Experience
- Previous experience as a Head of Legal Practice.
- Experience within a CLC-regulated practice or Alternative Business Structure.
- Leading a residential conveyancing team of at least 15–20 fee earners.
- Overseeing more than 500 residential conveyancing transactions annually.
- Managing CLC inspections and regulatory reviews.
- Managing Professional Indemnity Insurance and insurer relationships.
- Managing lender panel relationships.
- Implementing legal technology, automation or AI.
- Designing operational processes and service improvements.
- Managing regulatory investigations, complaints or negligence claims.
- Personal Attributes
We're looking for someone who is
- Approachable and collaborative.
- Calm under pressure.
- Highly organised.
- Commercially aware.
- Pragmatic and solutions focused.
- Decisive and resilient.
- Committed to continuous improvement.
- Passionate about delivering excellent legal services.
- Success Measures
Within your first 12 months you will have
- Maintained full regulatory compliance.
- Delivered positive regulatory audit outcomes.
- Strengthened governance and risk management.
- Improved legal quality and operational performance.
- Developed a high-performing legal team.
- Enhanced client satisfaction.
- Supported the firm's sustainable growth.
Why Join Chapter Law?
This is an opportunity to join a growing Midlands-based law firm with a clear focus on residential conveyancing.
As Head of Legal Practice, you'll be a key member of the leadership team, combining the statutory responsibilities of the Ho LP with responsibility for legal quality, compliance, people leadership and operational improvement.
Working closely with the Chief Executive Officer, Managing Director and Ho FA, you'll help shape the future development of the legal function while maintaining the high standards our clients, partners and regulator expect.
Regulatory Notice
This appointment is subject to approval by the Council for Licensed Conveyancers (CLC).
The successful candidate must maintain their suitability to act as Head of Legal Practice throughout their appointment and comply with the CLC's Regulatory Arrangements.
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Head of Legal Practice in Bromsgrove employer: Chapter Law
Chapter Law is an excellent employer that prioritises work-life balance and employee well-being, offering a supportive environment for Residential Conveyancers. With a balanced caseload, structured onboarding, and opportunities for professional growth, employees can thrive in their roles while enjoying the flexibility of remote work from Birmingham/Bromsgrove. The company fosters a culture of quality legal work, ensuring that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Legal Practice in Bromsgrove
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We think you need these skills to ace Head of Legal Practice in Bromsgrove
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at Chapter Law, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in Chapter Law and the specific role of Head of Legal Practice. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for Chapter Law’s culture!
How to prepare for a job interview at Chapter Law
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at Chapter Law.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at Chapter Law.
