At a Glance
- Tasks: Lead and transform a high-volume warehouse operation with hands-on leadership.
- Company: Fast-scaling tech-enabled fulfilment operation in South East England.
- Benefits: Lucrative salary, 25-30 days holiday, pension contributions, and WFH flexibility.
- Other info: Direct access to founding team and opportunity to shape the operation's future.
- Why this job: Make a real impact on patient outcomes while leading a dynamic team.
- Qualifications: Experience in senior operational roles with P&L accountability in regulated environments.
The predicted salary is between 80000 - 100000 £ per year.
The warehouse exists, the volume is real, and the operation needs a leader who has been here before. Someone who has walked into a site that is not performing, rebuilt it from the inside out, and left it running at a standard others benchmark against. This is not a strategic oversight role. You will be on the floor daily, setting the pace, holding the standard, and building the team around you. This requires daily presence, hands-on leadership, and the conviction to make hard calls quickly.
The Business: A fast-scaling, technology-enabled fulfilment operation in Southeast England, processing high volumes of regulated orders daily with a clear agenda to become a nationally significant operation. Think FMCG scale operational rigour applied to an environment where every order directly impacts a real patient. The operation funds the entire business. The GM of this function sets the standard for everything.
What You Will Own:
- Warehouse Director, Head of Warehouse, or Senior GM level experience with full site P&L accountability
- Building, leading, and developing a shift-based team of 150+ across a 24/7 operation
- Regulatory and compliance accountability: GDP, GPhC, CQC, and patient safety frameworks
- Design and continuous improvement of the end-to-end fulfilment journey
- Partnering with technology and product teams to build better operational systems
What We Need From You:
- Senior operational leadership at Operations Director, Head of Operations, or GM level with full P&L accountability
- Proven track record of scaling a 150+ person, 24/7 shift-based operation in a regulated environment
- Built or significantly rebuilt an operation from scratch. Not inherited and maintained a steady-state function
- Background in FMCG, e-commerce fulfilment, pharmaceutical supply chain, food manufacturing, healthcare logistics, or industrial logistics
- Visible, on-site leadership. You are on the floor as much as you are in the boardroom
Strongly preferred:
- Experience with WMS, automation, RF scanning, or ERP systems in a high-volume environment
- Familiarity with GDP, GPhC, CQC, or equivalent regulatory frameworks
- Direct pharmacy, healthcare, or pharmaceutical fulfilment experience
- GPhC registered pharmacist. Strong advantage but not a requirement
The Person: You have scaled operations that others said couldn't be scaled. You have built teams that others said couldn't be built. You are energised by complexity, unbothered by ambiguity, and motivated by the idea that what you build every day directly improves outcomes for real people. You are not looking for a comfortable next step. You are looking for genuine ownership of something significant.
What's On Offer:
- Lucrative Package. No ceiling if the person is right
- 25 days holiday rising to 30 over two years, plus 8 bank holidays
- 5% employer pension contribution
- Enhanced maternity and paternity leave
- WFH flexibility and cycle-to-work scheme
- Free onsite parking
- Direct access to the founding team and genuine scope to shape the direction of the operation.
If you have built high-volume regulated operations at scale and want full ownership of something that matters. Apply NOW!!!
Warehouse Director employer: Chapter 2
Join a fast-scaling, technology-enabled fulfilment operation in South East England, where your leadership will directly impact patient outcomes. With a hands-on work culture that values visible leadership and team development, you will have the opportunity to shape a high-volume operation while enjoying a lucrative package, generous holiday allowance, and direct access to the founding team. This is not just a job; it's a chance to take genuine ownership of something significant in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Director
✨Tip Number 1
Get to know the company inside out before your interview. Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider info about the company culture and what the hiring managers are really looking for.
✨Tip Number 3
Prepare for situational questions by thinking of specific examples from your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your leadership skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Warehouse Director
Some tips for your application 🫡
Show Your Hands-On Experience:Make sure to highlight your hands-on leadership experience in your application. We want to see how you've been on the floor, setting standards and leading teams in high-pressure environments. Share specific examples of how you've turned around underperforming operations!
Demonstrate Your Regulatory Knowledge:Since this role involves navigating complex regulatory frameworks, it's crucial to showcase your familiarity with GDP, GPhC, and CQC standards. We need to know that you can ensure compliance while driving operational excellence.
Quantify Your Achievements:When detailing your past roles, use numbers to back up your claims. Talk about the size of teams you've managed, the volume of orders processed, or any improvements in efficiency you've achieved. We love seeing concrete results!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Chapter 2
✨Know Your Numbers
As a Warehouse Director, you'll need to demonstrate your full P&L accountability. Brush up on your financial metrics and be ready to discuss how you've managed budgets in previous roles. Be specific about the numbers you've achieved and how they impacted the overall operation.
✨Showcase Your Hands-On Leadership
This role requires visible, on-site leadership. Prepare examples of how you've led teams on the floor, tackled challenges head-on, and made tough decisions quickly. Share stories that highlight your ability to motivate and develop a large team in a fast-paced environment.
✨Understand Regulatory Frameworks
Familiarity with GDP, GPhC, and CQC is crucial. Make sure you can discuss your experience with these regulations and how you've ensured compliance in past operations. Highlight any specific instances where your knowledge directly improved patient safety or operational standards.
✨Emphasise Continuous Improvement
The company is looking for someone who can design and improve the fulfilment journey. Come prepared with examples of how you've implemented process improvements in previous roles. Discuss any technology partnerships you've fostered to enhance operational systems and efficiency.
