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For Companies At a Glance
- Tasks: Ensure smooth payment processing and resolve issues across global payment systems.
- Company: Join a leading fintech with a focus on innovation and growth.
- Benefits: Competitive salary, hybrid work model, and opportunities for personal development.
- Why this job: Be part of a dynamic team shaping the future of payment operations.
- Qualifications: Strong numeracy, analytical skills, and excellent communication.
- Other info: Great chance to influence and grow in a rapidly expanding market.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid (3 days per week in Central London office)
Salary: Competitive, based on experience
Our client is an established global fintech with an ambitious growth agenda. They blend advanced technology with deep industry expertise to create innovative, reliable, and high-performance solutions for their customers worldwide. This is an exciting opportunity to be part of their ongoing innovation and growth — shaping the next chapter of success for a trusted industry leader in a rapidly-expanding market with huge opportunity for personal and company growth.
The Role
As a Payments Operations Executive, you’ll play a crucial part in ensuring smooth, accurate, and compliant payment processing across multiple global rails — e.g. SWIFT, Faster Payments, SEPA, cards, and local schemes. Working closely with other team members and subject matter experts, you will play a key role in:
- Processing daily inbound and outbound payments on time, with absolute accuracy and attention to detail.
- Monitoring payment flows in real time, identifying and resolving delays or errors promptly by working with banks, processors, and internal teams.
- Investigating and resolving payment exceptions — such as rejects, chargebacks, duplicates, and missing transactions.
- Reconciling transactions to bank accounts and internal systems, supporting liquidity management to ensure seamless payment runs.
- Ensuring full compliance with internal policies and regulatory requirements (AML, sanctions, approval rules) and escalating any anomalies.
- Producing operational reports, maintaining procedures, and suggesting innovative automation or process improvements to drive efficiency.
About You
You’ll thrive here if you’re naturally analytical, calm under pressure, and take pride in precision. This role suits someone who enjoys solving problems, digging into data, and making payments work flawlessly behind the scenes.
Essential:
- Strong numeracy and proven comfort working with data
- Inquisitive, ambitious, and eager to learn
- Excellent communication skills for working cross functionally
Desirable:
- Experience in payments operations or a related area within fintech or financial services
- A degree in a numerate, analytical, or business related discipline
Why Apply
You’ll join in a dynamic period of growth, with real scope to influence how payment operations evolve across the company. If you’re someone who wants to learn fast, contribute meaningfully, and grow with an innovative fintech, this is an opportunity to make your mark.
Payments Operations Executive employer: Chapter 2
Contact Detail:
Chapter 2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Operations Executive
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those working in payments operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of payment systems like SWIFT and Faster Payments. Show us you’re not just a numbers person but also someone who understands the industry’s nuances.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our innovative team.
We think you need these skills to ace Payments Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Payments Operations Executive role. Highlight any relevant experience in payments operations or fintech, and don’t forget to showcase your strong numeracy and analytical skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. Be sure to mention your problem-solving abilities and eagerness to learn — we love that!
Showcase Your Attention to Detail: In a role where accuracy is key, it’s important to demonstrate your attention to detail. Whether it’s through your CV formatting or the examples you provide, make sure we can see that you take pride in precision.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Chapter 2
✨Know Your Payments Inside Out
Make sure you brush up on the different payment methods mentioned in the job description, like SWIFT, Faster Payments, and SEPA. Being able to discuss these confidently will show that you're not just interested in the role but also understand the industry.
✨Show Off Your Analytical Skills
Prepare examples from your past experiences where you've had to analyse data or solve problems related to payments. This could be anything from resolving payment exceptions to reconciling transactions. Concrete examples will help demonstrate your analytical prowess.
✨Communicate Clearly and Effectively
Since the role involves working cross-functionally, practice articulating your thoughts clearly. You might want to prepare a few scenarios where you successfully communicated with different teams or stakeholders to resolve issues. Good communication can set you apart!
✨Be Ready to Discuss Compliance
Familiarise yourself with compliance regulations like AML and sanctions. Be prepared to discuss how you would ensure compliance in your role. Showing that you understand the importance of these regulations will highlight your attention to detail and commitment to accuracy.
