At a Glance
- Tasks: Lead and transform a high-volume warehouse operation with hands-on leadership.
- Company: Fast-scaling tech-enabled fulfilment operation in South East England.
- Benefits: Lucrative salary, flexible work options, generous holiday, and pension contributions.
- Other info: Direct access to founding team and opportunity to shape the operation's future.
- Why this job: Make a real impact on patient outcomes while leading a dynamic team.
- Qualifications: Senior operational leadership experience with P&L accountability in regulated environments.
The predicted salary is between 80000 - 100000 £ per year.
The warehouse exists, the volume is real, and the operation needs a leader who has been here before. Someone who has walked into a site that is not performing, rebuilt it from the inside out, and left it running at a standard others benchmark against.
This is not a strategic oversight role. You will be on the floor daily, setting the pace, holding the standard, and building the team around you. This requires daily presence, hands-on leadership, and the conviction to make hard calls quickly.
The Business: A fast-scaling, technology-enabled fulfilment operation in Southeast England, processing high volumes of regulated orders daily with a clear agenda to become a nationally significant operation. Think FMCG scale operational rigour applied to an environment where every order directly impacts a real patient. The operation funds the entire business. The GM of this function sets the standard for everything.
What You Will Own:
- Warehouse Director, Head of Warehouse, or Senior GM level experience with full site P&L accountability
- Building, leading, and developing a shift-based team of 150+ across a 24/7 operation
- Regulatory and compliance accountability. GDP, GPhC, CQC, and patient safety frameworks
- Design and continuous improvement of the end-to-end fulfilment journey
- Partnering with technology and product teams to build better operational systems
What We Need From You:
- Non-negotiable: Senior operational leadership at Operations Director, Head of Operations, or GM level with full P&L accountability
- Proven track record of scaling a 150+ person, 24/7 shift-based operation in a regulated environment
- Built or significantly rebuilt an operation from scratch. Not inherited and maintained a steady-state function
- Background in FMCG, e-commerce fulfilment, pharmaceutical supply chain, food manufacturing, healthcare logistics, or industrial logistics
- Visible, on-site leadership. You are on the floor as much as you are in the boardroom
Strongly preferred:
- Experience with WMS, automation, RF scanning, or ERP systems in a high-volume environment
- Familiarity with GDP, GPhC, CQC, or equivalent regulatory frameworks
- Direct pharmacy, healthcare, or pharmaceutical fulfilment experience
- GPhC registered pharmacist. Strong advantage but not a requirement
The Person: You have scaled operations that others said couldn't be scaled. You have built teams that others said couldn't be built. You are energised by complexity, unbothered by ambiguity, and motivated by the idea that what you build every day directly improves outcomes for real people.
You are not looking for a comfortable next step. You are looking for genuine ownership of something significant.
What's On Offer:
- Lucrative Package. No ceiling if the person is right
- 25 days holiday rising to 30 over two years, plus 8 bank holidays
- 5% employer pension contribution
- Enhanced maternity and paternity leave
- WFH flexibility and cycle-to-work scheme
- Free onsite parking
- Direct access to the founding team and genuine scope to shape the direction of the operation.
If you have built high-volume regulated operations at scale and want full ownership of something that matters. Apply NOW!!!
Warehouse Director in London employer: Chapter 2
As a Warehouse Director in our fast-scaling, technology-enabled fulfilment operation in South East England, you will thrive in a dynamic environment that values hands-on leadership and operational excellence. We offer a lucrative package, generous holiday allowances, and the opportunity to work closely with the founding team, ensuring your contributions directly impact patient outcomes. Our culture fosters growth and innovation, making it an ideal place for leaders eager to take ownership and drive significant change.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Director in London
✨Tip Number 1
Get your hands dirty! When you're applying for a role like Warehouse Director, show that you're not afraid to roll up your sleeves. Share stories of how you've tackled challenges on the floor and led teams through tough times. We want to see that you can walk the talk!
✨Tip Number 2
Network like a pro! Connect with industry professionals on LinkedIn or at local events. Don't just wait for job postings; reach out to people in companies you're interested in. We know that personal connections can often lead to opportunities that aren't advertised.
✨Tip Number 3
Be ready to showcase your results! When you get that interview, come prepared with data and examples of how you've scaled operations or improved processes. We love numbers, so let us see how your leadership has made a real impact in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of our team. We can't wait to see what you bring to the table!
We think you need these skills to ace Warehouse Director in London
Some tips for your application 🫡
Show Your Leadership Style:When writing your application, make sure to highlight your hands-on leadership experience. We want to see how you've been on the floor, setting standards and building teams. Share specific examples of how you've turned around underperforming operations!
Be Specific About Your Achievements:Don’t just say you’ve scaled operations; tell us how you did it! Use numbers and details to showcase your P&L accountability and the size of teams you've led. We love a good success story, so make it count!
Know Your Regulations:Since we operate in a regulated environment, it's crucial to mention your familiarity with frameworks like GDP, GPhC, or CQC. We want to know how you've navigated compliance in your previous roles, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!
How to prepare for a job interview at Chapter 2
✨Know Your Numbers
Before the interview, brush up on your P&L accountability and be ready to discuss specific figures from your previous roles. This shows you understand the financial side of operations and can drive profitability.
✨Showcase Your Hands-On Leadership
Prepare examples that highlight your on-the-floor leadership style. Talk about how you've motivated teams in high-pressure environments and the impact of your presence on operational success.
✨Understand Regulatory Frameworks
Familiarise yourself with GDP, GPhC, and CQC regulations. Be prepared to discuss how you've ensured compliance in past roles and how you plan to maintain these standards in the new position.
✨Emphasise Continuous Improvement
Think of specific instances where you've designed or improved fulfilment processes. Share your approach to partnering with tech teams to enhance operational systems, as this aligns with the company's goals.
