HR Consultant in London

About Us

At Chapter 2, we’re not just scaling businesses — we’re designing the future of work. We build scalable talent ecosystems that empower organisations to hire smarter, faster, and with far greater strategic impact than traditional RPO models allow. Through a powerful blend of human insight, data-driven intelligence and technology-first thinking, we help companies globally solve today’s talent challenges and prepare for tomorrow’s opportunities. With a global footprint spanning the UK, South Africa, the US, India and Europe, our team thrives on collaboration, curiosity, and innovation. Our holistic approach combines a dedicated embedded talent, best in breed technology and employer branding into organisations across all sectors. We are relentless in our pursuit of better. Passionate about people and the impact they make. Honest in how we partner with clients and each other. Loyal to our teams, our vision, and the relationships we build. And always results-driven, because outcomes matter.

The Role

The HR Consultant is a strategic and operational role responsible for driving people transformation across a global division. They will provide expert support across organisational transformation, restructuring programmes, and employee consultation activity. This includes supporting the Target Operating Model, enhancing standards and development frameworks, and assisting with reward, recognition, and offboarding. The role will partner closely with senior leaders, managers and HR colleagues to design and deliver people‑led change in a compliant, commercially sound and empathetic way. This role requires strong experience of UK individual and collective consultation, organisational design, and managing the people impact of change at pace.

Key Responsibilities

• Act as a trusted HR consultant to leaders on complex transformation and restructuring programmes.
• Support the design and implementation of organisation design, workforce planning and role changes aligned to business strategy.
• Assess people impacts of change and develop pragmatic mitigation plans to support employee wellbeing and engagement during periods of uncertainty.
• Partner with stakeholders to ensure change activity is well‑planned, clearly communicated and delivered consistently.
• Support and advise in recruitment activities.
• Strengthen performance management processes, both informal and formal, ensuring manager capability and consistency.
• Support and run both collective and individual consultation meetings, in line with legal requirements and organisational policy.
• Provide expert guidance on consultation planning, timelines, election of representatives, statutory communications and documentation.
• Support leaders through consultation meetings, ensuring a fair, respectful and legally compliant process.
• Advise on redundancy processes including selection methodology, role pooling, alternatives to redundancy and redeployment options.
• Document consultation activity clearly and accurately to mitigate legal and reputational risk.

Key Skills

• Ability to align people strategies with business transformation.
• Skilled in role design and workforce structuring.
• Experience in leading people through change with empathy and clarity.
• Confident in influencing and partnering with senior leaders.
• Ability to manage multiple HR initiatives simultaneously.
• Strong commercial awareness.
• Ability to lead by example in challenging situations and think objectively and strategically to build organisational effectiveness.
• Hold a full generalist remit including employee relations, succession, restructuring, as well as other HR projects.
• Comfortable presenting to groups and facilitating workshops and collective consultation.
• Able to present recommendations in a clear compelling format appropriate to the situation.
• Able to work in ambiguous or changing situations.
• Experience of being able to implement projects.
• Proven experience as an HR Consultant / HR Business Partner supporting transformation and restructure activity.
• Strong hands‑on experience of UK individual and collective consultation processes.
• Sound knowledge of UK employment law relating to redundancy, consultation and organisational change.
• Experience supporting organisational design and workforce planning initiatives.
• Confident working with senior leaders in complex, sensitive situations.
• Excellent written and verbal communication skills with the ability to translate complexity into clear guidance.

Diversity, Equity & Inclusion at Chapter 2

At Chapter 2, we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity, we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success.