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For Companies At a Glance
- Tasks: Manage patient registrations, conduct consultations, and support healthcare teams in a dynamic environment.
- Company: Join Chapter 2, a rapidly growing leader in talent acquisition and digital healthcare.
- Benefits: Competitive hourly rate, flexible working hours, and opportunities for professional development.
- Why this job: Make a real difference in patient care while working with innovative technology and a supportive team.
- Qualifications: Must have Pharmacy Technician Qualification and be registered with the GPhC.
- Other info: Dynamic role with a focus on collaboration and continuous improvement in healthcare.
The predicted salary is between 13 - 16 £ per hour.
About Us
At Chapter 2, we’re not just scaling businesses—we’re reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results. By blending people, processes, and cutting‑edge technology, we’ve redefined the traditional RPO model, delivering faster, smarter, and more cost‑effective solutions that exceed expectations.
Interim Pharmacy Technician
Sector: Digital Healthcare
Type of role: Interim Contract
Location: East London
Office expectation: The successful candidate is expected to be in the office 4 days a week, with working from home on a Thursday, please note this is essential.
Working days and hours: Monday to Friday, the client is happy for candidates to work 8.00am to 5pm or 9.00am to 6pm with 30 minutes lunch per day (8 hours per day, 40 hours per week).
Compensation: This interim role is paid at an hourly rate, dependent on skills and experience.
Responsibilities and duties
- Own the full onboarding and registration process, including supporting admin staff with managing new patient registrations.
- Conduct medicines reconciliation consultations for new patient registrations and determine eligibility for treatment in line with practice protocols.
- Liaise with GP practices to gather patient medical information for triage and ensure a smooth registration process.
- Respond to patient inquiries both face-to-face and over the phone, escalating issues to the pharmacist when necessary.
- Monitor and support vulnerable patients and repeat prescription processes in accordance with practice protocols.
- Maintain accurate and confidential patient records in compliance with GDPR regulations.
- Support in delivering clinic services, including processing discharge and clinic letters.
- Assist the Clinical Lead and Practice Manager in governance and regulated activity.
- Contribute to the day-to-day management of the working environment, fostering a positive and supportive culture within the practice team.
- Collaborate with other healthcare professionals and the wider multidisciplinary team (MDT) to uphold high standards of patient care.
- Participate in audits, research, and quality improvement initiatives to enhance service delivery.
- Engage in complaint handling, investigations, and responding to feedback as required.
- Stay up to date with the latest developments through ongoing training and professional development activities.
- Support in meeting service level agreements (SLAs), key performance indicators (KPIs), and overall practice objectives.
Essential Qualification
- The successful candidate must have a Pharmacy Technician Qualification (NVQ level 3 equivalent) and registered with the General Pharmaceutical Council (GPhC).
- Maintain own GPhC registration and revalidation requirements.
Essential Person Specification
- Uphold core values and high standards of care.
- Demonstrate a commitment to evidence-based practice and a patient-centred approach to care.
- Maintain a high level of integrity and ethical standards.
- Exhibit flexible and adaptable working styles in a dynamic healthcare environment.
- Advocate for a culture of feedback and continuous improvement.
- Possess excellent communication and interpersonal skills.
- Have the ability to work independently as well as collaboratively within a multidisciplinary team.
- Maintain strong attention to detail, working accurately with high volumes of information and at pace.
- Be confident in engaging with patients, their supporters, and regulators.
- Embrace technology, being IT literate and able to navigate multiple systems.
- Demonstrate the ability to problem-solve unique scenarios presented by patients.
Essential Experience
- Experience in primary care.
Desirable Requirements
- Experience with working in a digital healthcare environment.
Interim Pharmacy Technician employer: Chapter 2
Contact Detail:
Chapter 2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Pharmacy Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about interim roles. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research Chapter 2 and understand their values and mission. Tailor your responses to show how you align with their commitment to excellence and teamwork.
✨Tip Number 3
Show off your skills! During interviews, be ready to discuss specific examples of how you've handled patient inquiries or collaborated with multidisciplinary teams. Real-life stories make you memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Chapter 2.
We think you need these skills to ace Interim Pharmacy Technician
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Interim Pharmacy Technician role. Highlight your relevant experience in primary care and any specific skills that align with the job description. We want to see how you fit into our vision!
Showcase Your Qualifications: Don’t forget to mention your Pharmacy Technician Qualification and GPhC registration. These are essential for us, so make them stand out in your application. We’re looking for candidates who meet these requirements right off the bat!
Be Personable: When writing your cover letter, let your personality shine through! We value communication and interpersonal skills, so share a bit about your approach to patient care and teamwork. We want to know the real you!
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly. Plus, it shows us you’re keen on joining our team at Chapter 2!
How to prepare for a job interview at Chapter 2
✨Know Your Stuff
Make sure you brush up on your Pharmacy Technician knowledge, especially around patient registration and medicines reconciliation. Familiarise yourself with the latest practices and protocols in digital healthcare, as this will show your commitment to evidence-based practice.
✨Showcase Your Communication Skills
Since you'll be dealing with patients and liaising with GP practices, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively handled patient inquiries or collaborated with a multidisciplinary team in the past.
✨Be Ready for Scenario Questions
Expect questions that test your problem-solving abilities. Think about unique scenarios you might face as a Pharmacy Technician and how you'd handle them. This will highlight your adaptability and ability to work under pressure.
✨Embrace Technology
As this role involves navigating multiple systems, be prepared to discuss your IT literacy. Share experiences where you've successfully used technology to improve patient care or streamline processes, showing that you're ready to thrive in a digital healthcare environment.
