HR Director

Join to apply for the HR Director role at Chapter 2

Get AI-powered advice on this job and more exclusive features.

At Chapter 2, we’re not just scaling businesses—we’re reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results. By blending people, processes, and cutting-edge technology, we’ve redefined the traditional RPO model, delivering faster, smarter, and more cost-effective solutions that exceed expectations.

As a global powerhouse, our team spans the UK, South Africa, the US, and Germany, with India as the next frontier in our ambitious expansion. Having grown 1300% in just two years, we are unstoppable fuelling our momentum with honesty, collaboration, and a shared vision.

We are relentless in our pursuit of excellence, embedding world-class talent, pioneering technology, and compelling employer branding into organizations across industries. Our approach isn’t just about recruitment, it’s about building long-term success for our clients.

We are loyal to our clients, to our vision, and most importantly, to each other because we know that true success is built together.

For more information, please watch the Chapter 2 Evolution 🎥🚀

https://youtu.be/Fiap-bVnscY

Role Summary

Position: Director, People & Culture (12-month FTC potential to perm)

Reporting to: CEO

Location: Hybrid

Who you are:

You’re a visionary People & Culture leader who believes this function is not a support service but an enabling system that drives performance, belonging, and growth. You thrive in dynamic, high-growth environments where clarity, curiosity, and courage define leadership.

You understand that culture is the invisible operating system that powers results, and you know how to build and strengthen it. You’re equally comfortable in strategy and delivery, blending human insight with operational rigour. You care deeply about enabling people and teams to deliver exceptional outcomes for clients while creating a workplace where everyone can thrive and achieve their full potential.

What you will do:

• Adopt, deliver, and evolve the existing People & Culture strategy and operating plan, ensuring it continues to align with Chapter 2’s growth ambitions and maturity curve.
• Bring the People & Culture Target Operating Model to life, embedding the systems, accountabilities, and rhythm already defined across the organisation.
• Translate strategy into practice by ensuring frameworks, capability plans, and performance systems are clearly understood and consistently applied across Enabling Functions and client-facing teams.
• Build on the foundation already established, refining and strengthening scalability, operational efficiency, and cultural cohesion as the business grows.
• Partner with the Leadership Team to connect culture, capability, and performance with business results, ensuring People & Culture remains an active enabler of client success.
• Coach and develop leaders to take full ownership of people and performance, embedding accountability and clarity into every interaction.
• Maintain and enhance the Human Operating System, using people data and insight to drive decision-making and continuous improvement.
• Adapt the strategy and frameworks for global context, ensuring consistency while allowing flexibility to meet local and client needs.
• Collaborate across Enabling Functions to ensure seamless integration between people, operations, and performance.

What We\’re Looking For:

• 10+ years of senior HR / People & Culture leadership experience, ideally within high-growth, scale-up, or entrepreneurial environments.
• A proven HR strategist with the ability to translate organisational vision into scalable people frameworks, processes, and measurable outcomes.
• Deep expertise in organisation design, leadership development, talent strategy, and behavioural frameworks.
• Demonstrated success in designing, implementing, and evolving multi-region HR operating models and people strategies.
• A trusted strategic advisor to the CEO and Executive Team—bringing insight, challenge, and sound judgement with confidence and credibility.
• Strong influencing skills grounded in data, empathy, and commercial understanding.
• Able to work strategically and operationally, moving fluidly between C-suite conversations and hands-on execution when required.
• A systems thinker with strong business acumen and a deep appreciation for how culture, people, and organisational design drive performance.

Benefits and Rewards designed around you:

Because your hard work deserves more than just recognition, it deserves celebration. At Chapter 2 we’re passionate about helping you shape a career that aligns with your aspirations, passions, and personal growth.

• A competitive salary depending on experience
• Flexible work arrangements, including hybrid work possibilities, so you can balance life and career in a way that works best for you.
• Future-Proof Your Finances – Our pension fund helps you invest in a secure and comfortable future, so you can plan with confidence.
• Your Health Matters – From medical aid to comprehensive health and wellness programs, we’re committed to keeping you feeling your best—inside and out.
• Celebrate YOU – Your birthday is special, and we think you should spend it doing what makes you happiest! Enjoy birthday leave to relax, celebrate, and recharge.
• Shining a Spotlight on Success – We love recognizing and rewarding hard work! Our Town Hall Recognition Awards celebrate those who go the extra mile, because every achievement deserves a moment in the spotlight.

Equal Opportunity Employer

At Chapter 2, we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity, we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures.