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- Tasks: Lead the design and implementation of a new Target Operating Model for a hospitality group.
- Company: Join a rapidly growing, private equity-backed hospitality group with a dynamic culture.
- Benefits: Competitive day rate, hybrid work model, and potential for contract extension.
- Other info: Opportunity to work closely with C-suite stakeholders and lead cross-functional teams.
- Why this job: Make a real impact by driving transformation and operational excellence in a thriving industry.
- Qualifications: Proven experience in transformation management and hospitality sector expertise required.
The predicted salary is between 60000 - 84000 ÂŁ per year.
Role: Transformation Programme Manager – Target Operating Model
Location: UK (Hybrid with travel as required)
About the Role
We are seeking an exceptional Transformation Programme Manager to lead the full lifecycle design and implementation of a new Target Operating Model (TOM) for a rapidly growing, private equity‑backed hospitality group. This is a high‑impact role requiring a hands‑on leader who can move seamlessly from strategic blueprinting to operational execution, embedding sustainable change across people, process, and technology.
Key Responsibilities
- Lead the discovery, design, and delivery of a future‑state Target Operating Model aligned to growth and value creation goals.
- Partner with C‑suite stakeholders, private equity investors and operational leaders to define strategic direction.
- Develop and implement end‑to‑end operating model designs covering organisational structure, customer journey, central services, supply chain, digital platforms, and front‑of‑house operations.
- Establish clear programme governance, milestones, and success metrics.
- Manage programme delivery from concept through to execution, ensuring smooth transition, change adoption and measurable performance improvement.
- Proactively identify risks, dependencies and commercial opportunities.
- Drive transformation outcomes focused on scalability, margin improvement and operational excellence.
- Lead cross‑functional teams and external partners through change.
Experience and Qualifications
- Proven track record as a Transformation Programme Manager or Operating Model Lead.
- Experience designing and delivering Target Operating Models (full implementation ownership).
- Background in the hospitality sector (restaurants, hotels, leisure or food & beverage multi‑site operations).
- Strong exposure to private equity‑backed businesses, ideally during periods of rapid scaling, turnaround or value creation.
- Demonstrated ability to engage at board level while executing at pace on the ground.
- Expertise in operational optimisation, centralisation, digital enablement, and organisational design.
- Excellent stakeholder management, communication and change leadership skills.
Personal Attributes
- Commercially astute with a value creation mindset.
- Highly resilient and delivery‑focused.
- Able to navigate complex environments and influence senior stakeholders.
- Hands‑on, pragmatic, and execution‑driven.
This is a rare opportunity to shape the future of a high‑growth, PE‑backed hospitality organisation. Your work will directly drive enhanced profitability, operational scalability, and the platform for future investment or exit.
For further information on this role and to apply, please share your CV via the link.
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Hospitality and Venture Capital and Private Equity Principals
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Transformation Program Manager employer: Chapman Tate Associates
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation Program Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Transformation Programme Manager role.
✨Tip Number 2
Prepare for interviews by researching the company’s current challenges and how your skills can address them. We want you to walk in with confidence, ready to showcase how you can lead their Target Operating Model transformation.
✨Tip Number 3
Practice your storytelling! We recommend crafting compelling narratives around your past experiences in transformation projects. This will help you connect with interviewers and demonstrate your hands-on leadership style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for exceptional talent like you to drive change in the hospitality sector.
We think you need these skills to ace Transformation Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transformation Programme Manager role. Highlight your experience in designing and implementing Target Operating Models, especially in the hospitality sector. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in transformation projects and how you can bring that expertise to us at StudySmarter.
Showcase Your Leadership Skills: As a hands-on leader, it's crucial to demonstrate your ability to lead cross-functional teams. In your application, mention instances where you've successfully managed teams through change and delivered measurable results. We love seeing that leadership flair!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Chapman Tate Associates
✨Know Your TOM Inside Out
Make sure you understand the Target Operating Model (TOM) thoroughly. Familiarise yourself with its components and how they align with growth and value creation goals. Be ready to discuss your previous experiences in designing and implementing TOMs, showcasing your hands-on leadership skills.
✨Engage with Stakeholders
Since this role involves partnering with C-suite stakeholders and private equity investors, practice articulating how you would engage with them. Prepare examples of how you've successfully collaborated with senior leaders in the past, focusing on strategic direction and operational execution.
✨Demonstrate Change Management Skills
Highlight your experience in managing change and ensuring smooth transitions. Be prepared to discuss specific instances where you've driven transformation outcomes, focusing on scalability and operational excellence. Use metrics to illustrate your success in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential risks and dependencies you might encounter in this role and how you would proactively address them. Show that you can think on your feet and adapt to challenges in a dynamic environment.