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- Tasks: Lead the design and implementation of a new Target Operating Model for a growing hospitality group.
- Company: Join a dynamic, private equity-backed hospitality organisation with a focus on innovation.
- Benefits: Competitive day rate, hybrid work model, and potential for contract extension.
- Why this job: Shape the future of a high-growth company and drive real transformation in the hospitality sector.
- Qualifications: Proven experience in transformation management and operational optimisation, ideally in hospitality.
- Other info: Opportunity to engage with C-suite stakeholders and lead cross-functional teams.
The predicted salary is between 60000 - 84000 ÂŁ per year.
Role: Transformation Programme Manager â Target Operating ModelLocation: UK (Hybrid with travel as required)
About the RoleWe are seeking an exceptional Transformation Programme Manager to lead the full lifecycle design and implementation of a new Target Operating Model (TOM) for a rapidly growing, private equityâbacked hospitality group . This is a highâimpact role requiring a handsâon leader who can move seamlessly from strategic blueprinting to operational execution, embedding sustainable change across people, process, and technology.
Key Responsibilities
Lead the discovery, design, and delivery of a futureâstate Target Operating Model aligned to growth and value creation goals.
Partner with Câsuite stakeholders, private equity investors and operational leaders to define strategic direction.
Develop and implement endâtoâend operating model designs covering organisational structure, customer journey, central services, supply chain, digital platforms, and frontâofâhouse operations.
Establish clear programme governance, milestones, and success metrics.
Manage programme delivery from concept through to execution, ensuring smooth transition, change adoption and measurable performance improvement.
Proactively identify risks, dependencies and commercial opportunities.
Drive transformation outcomes focused on scalability, margin improvement and operational excellence.
Lead crossâfunctional teams and external partners through change.
Experience and Qualifications
Proven track record as a Transformation Programme Manager or Operating Model Lead.
Experience designing and delivering Target Operating Models (full implementation ownership).
Background in the hospitality sector (restaurants, hotels, leisure or food & beverage multiâsite operations).
Strong exposure to private equityâbacked businesses, ideally during periods of rapid scaling, turnaround or value creation.
Demonstrated ability to engage at board level while executing at pace on the ground.
Expertise in operational optimisation, centralisation, digital enablement, and organisational design.
Excellent stakeholder management, communication and change leadership skills.
Personal Attributes
Commercially astute with a value creation mindset.
Highly resilient and deliveryâfocused.
Able to navigate complex environments and influence senior stakeholders.
Handsâon, pragmatic, and executionâdriven.
This is a rare opportunity to shape the future of a highâgrowth, PEâbacked hospitality organisation. Your work will directly drive enhanced profitability, operational scalability, and the platform for future investment or exit.
For further information on this role and to apply, please share your CV via the link.
Seniority levelMidâSenior level
Employment typeContract
Job functionHospitality and Venture Capital and Private Equity Principals
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Transformation Program Manager employer: Chapman Tate Associates
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Transformation Program Manager
â¨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality sector and let them know you're on the lookout for a Transformation Programme Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by researching the companyâs current operating model and any recent changes they've made. This will help you demonstrate your understanding of their needs and how you can lead the transformation effectively.
â¨Tip Number 3
Showcase your hands-on experience! Be ready to discuss specific examples of how you've successfully implemented Target Operating Models in the past, especially in private equity-backed environments. This will set you apart from other candidates.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Transformation Program Manager
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of Transformation Programme Manager. Highlight your experience in designing and implementing Target Operating Models, especially in the hospitality sector. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past successes in transformation projects and how they relate to our goals at StudySmarter.
Showcase Your Stakeholder Management Skills: Since you'll be working closely with C-suite stakeholders and private equity investors, it's crucial to demonstrate your ability to engage and influence at all levels. We love seeing examples of how you've navigated complex environments in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don't miss out on this opportunity!
How to prepare for a job interview at Chapman Tate Associates
â¨Know Your TOM Inside Out
Make sure you understand the Target Operating Model (TOM) thoroughly. Be ready to discuss how you've designed and implemented TOMs in the past, focusing on specific examples from your experience in the hospitality sector.
â¨Engage with Stakeholders
Prepare to talk about your experience working with C-suite stakeholders and private equity investors. Think of examples where you successfully aligned strategic direction with operational execution, as this will show your ability to navigate complex environments.
â¨Showcase Your Change Leadership Skills
Be ready to demonstrate your change leadership skills. Share stories that highlight how you've led cross-functional teams through transformation, ensuring smooth transitions and measurable performance improvements.
â¨Highlight Your Commercial Acumen
Since this role is focused on value creation, come prepared with examples that showcase your commercially astute mindset. Discuss how you've identified risks and opportunities in previous roles, particularly in fast-paced, private equity-backed environments.
