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- Tasks: Provide top-notch support for Sage Intacct, helping clients optimise their finance systems.
- Company: Join a growing UK-based ERP consultancy focused on customer satisfaction.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for professional growth.
- Why this job: Make a real difference by supporting diverse clients and enhancing their financial processes.
- Qualifications: Experience with Sage Intacct and a solid understanding of finance workflows required.
- Other info: Work independently in a dynamic environment with a strong focus on teamwork.
The predicted salary is between 36000 - 60000 £ per year.
CTA are supporting a growing UK-based ERP consultancy that is expanding its Sage Intacct support capability. This is an excellent opportunity for an experienced Sage Intacct professional to join a stable, customer-focused support function, providing high-quality application support to a diverse client base.
The role is primarily focused on supporting live Sage Intacct environments, working closely with finance teams to ensure system stability, user adoption, and ongoing optimisation. You will act as a trusted point of contact for customers and play a key role in delivering an excellent support experience.
Key Responsibilities- Provide day-to-day application support for Sage Intacct customers
- Act as a primary or secondary escalation point for Sage Intacct support queries
- Troubleshoot and resolve issues across core finance modules (GL, AP, AR, reporting, multi-entity)
- Support clients through month-end and year-end financial processes
- Manage and resolve support tickets in line with agreed SLAs
- Deliver configuration changes, minor enhancements, and system improvements
- Provide user guidance, training, and best-practice advice
- Work closely with internal teams to ensure consistent and high-quality service delivery
- Proven experience supporting Sage Intacct in a commercial or consultancy environment
- Strong understanding of finance processes and accounting workflows
- Experience working within an ERP or application support role
- Confident engaging with finance stakeholders and end users
- Strong problem-solving skills and attention to detail
- Comfortable working independently within a fully remote working model
- Clear communicator with a customer-focused mindset
To be considered for this position, please apply via the job post.
Sage Intacct Support Consultant employer: Chapman Tate Associates
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage Intacct Support Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the ERP and finance sectors. You never know who might have a lead on a Sage Intacct role or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your Sage Intacct experience. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Prepare for those interviews! Brush up on common Sage Intacct scenarios and be ready to discuss how you've tackled challenges in previous roles. Show them you're the go-to person for support queries!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sage Intacct Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage Intacct and any relevant finance processes. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sage Intacct Support Consultant role. Share specific examples of how you've supported clients in the past and how you can bring that expertise to our team.
Show Off Your Problem-Solving Skills: In your application, give us a glimpse of your problem-solving prowess. Share a story where you tackled a tricky issue in a finance module or helped a client through a challenging month-end process. We love seeing how you think on your feet!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen to join our awesome team at StudySmarter!
How to prepare for a job interview at Chapman Tate Associates
✨Know Your Sage Intacct Inside Out
Make sure you brush up on your knowledge of Sage Intacct, especially the core finance modules like GL, AP, and AR. Be ready to discuss specific scenarios where you've successfully resolved issues or optimised processes, as this will show your hands-on experience.
✨Understand the Client's Perspective
Since the role involves acting as a trusted point of contact for customers, think about how you can demonstrate your customer-focused mindset. Prepare examples of how you've engaged with finance stakeholders in the past and how you’ve ensured a high-quality support experience.
✨Show Off Your Problem-Solving Skills
Be prepared to tackle some hypothetical support queries during the interview. Think through your problem-solving approach and be ready to explain how you would troubleshoot and resolve issues effectively, especially under tight deadlines like month-end or year-end processes.
✨Communicate Clearly and Confidently
As a clear communicator, practice articulating your thoughts on complex topics in a simple way. This is crucial when discussing technical details with non-technical users. Consider doing mock interviews with friends to refine your communication style and ensure you come across as approachable and knowledgeable.
