At a Glance
- Tasks: Manage customer accounts and build strong relationships for business growth.
- Company: Dynamic business solutions and technology services organisation.
- Benefits: Competitive salary, performance-related bonus, and career progression opportunities.
- Other info: Supportive culture with exposure to commercial strategy and project teams.
- Why this job: Gain hands-on experience and develop skills for a successful account management career.
- Qualifications: Experience in account management or customer-facing roles with strong communication skills.
The predicted salary is between 26000 - 30000 £ per year.
Location: Remote / Hybrid (on-site travel when required)
Salary: £26,000 – £30,000 per annum + performance-related bonus
CTA is looking for an ambitious and customer-focused Account Manager to join a growing business solutions and technology services organisation. The company supports organisations through digital transformation, operational improvement, and technology-driven solutions across a range of sectors. This role is ideal for someone looking to build a long-term career in account management and customer success. You’ll gain hands-on commercial experience, work closely with senior stakeholders, and develop the skills needed to progress into more advanced client-facing or commercial positions.
- Manage and develop a portfolio of existing customer accounts
- Build and maintain strong long-term client relationships
- Lead renewal conversations and support customer retention
- Identify opportunities for account growth through upselling and cross-selling
- Work closely with internal teams to ensure smooth service delivery
- Conduct regular customer reviews and account check-ins
- Maintain accurate account records and forecasting information
Previous experience in an account management, customer-facing, or commercial role
- Strong communication and relationship-building skills
- Commercial mindset with an interest in business growth
- Experience within a services, consultancy, or project-led environment
- Experience working alongside delivery or project teams
Performance-related bonus scheme
Career progression and development opportunities
Exposure to account management, customer success, and commercial strategy
Supportive and collaborative working culture
Manager-Account Manager employer: Chapman Tate Associates
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. We want you to show off your knowledge about their services and how you can contribute to their growth. It’ll make you stand out as a candidate who’s genuinely interested!
✨Tip Number 3
Practice your pitch! You’ll need to communicate your experience and skills effectively. We suggest rehearsing answers to common interview questions, especially around relationship-building and account management scenarios.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing familiar faces in our applications!
We think you need these skills to ace Manager-Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and customer-facing roles, and don’t forget to showcase those strong communication skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about account management and how your previous experiences align with our needs. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Did you help retain a key client or grow an account? We want to hear about it! Numbers and specific examples can really make you stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Chapman Tate Associates
✨Know Your Accounts
Before the interview, research the company’s existing customer accounts and their industries. Understanding their client base will help you demonstrate your ability to manage and develop these relationships effectively.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've successfully built relationships or resolved conflicts in previous roles. This will show that you can maintain strong long-term client relationships.
✨Demonstrate a Growth Mindset
Be ready to discuss how you've identified opportunities for account growth in the past. Whether through upselling or cross-selling, showcasing your commercial mindset will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions about handling customer renewals or conducting account reviews. Think of specific scenarios where you’ve successfully navigated these situations, as this will highlight your practical experience in a customer-facing role.