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- Tasks: Provide top-notch support for Sage Intacct, helping clients optimise their finance systems.
- Company: Join a growing UK-based ERP consultancy with a focus on customer satisfaction.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Be a key player in enhancing client experiences and ensuring system stability.
- Qualifications: Experience with Sage Intacct and strong finance process knowledge required.
- Other info: Work independently in a dynamic, fully remote environment.
The predicted salary is between 36000 - 60000 £ per year.
CTA are supporting a growing UK-based ERP consultancy that is expanding its Sage Intacct support capability. This is an excellent opportunity for an experienced Sage Intacct professional to join a stable, customer-focused support function, providing high-quality application support to a diverse client base.
The role is primarily focused on supporting live Sage Intacct environments, working closely with finance teams to ensure system stability, user adoption, and ongoing optimisation. You will act as a trusted point of contact for customers and play a key role in delivering an excellent support experience.
Key Responsibilities- Provide day-to-day application support for Sage Intacct customers
- Act as a primary or secondary escalation point for Sage Intacct support queries
- Troubleshoot and resolve issues across core finance modules (GL, AP, AR, reporting, multi-entity)
- Support clients through month-end and year-end financial processes
- Manage and resolve support tickets in line with agreed SLAs
- Deliver configuration changes, minor enhancements, and system improvements
- Provide user guidance, training, and best-practice advice
- Work closely with internal teams to ensure consistent and high-quality service delivery
- Proven experience supporting Sage Intacct in a commercial or consultancy environment
- Strong understanding of finance processes and accounting workflows
- Experience working within an ERP or application support role
- Confident engaging with finance stakeholders and end users
- Strong problem-solving skills and attention to detail
- Comfortable working independently within a fully remote working model
- Clear communicator with a customer-focused mindset
To be considered for this position, please apply via the job post.
Sage Intacct Support Consultant in London employer: Chapman Tate Associates
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage Intacct Support Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the ERP and finance sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your experience with Sage Intacct. Include case studies or examples of how you've solved problems for clients. This will help us see your expertise in action!
✨Tip Number 3
Prepare for interviews by practising common questions related to Sage Intacct support. Think about scenarios where you’ve resolved issues or improved processes. We want to hear your stories, so make them engaging and relevant!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that interview!
We think you need these skills to ace Sage Intacct Support Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage Intacct and any relevant finance processes. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting Sage Intacct customers and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for those strong problem-solving skills, so share specific situations where you made a difference!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Chapman Tate Associates
✨Know Your Sage Intacct Inside Out
Make sure you brush up on your knowledge of Sage Intacct, especially the core finance modules like GL, AP, and AR. Be ready to discuss specific scenarios where you've successfully resolved issues or optimised processes, as this will show your hands-on experience.
✨Understand the Client's Perspective
Since the role involves acting as a trusted point of contact for customers, think about how you can demonstrate your customer-focused mindset. Prepare examples of how you've engaged with finance stakeholders in the past and how you’ve ensured a high-quality support experience.
✨Show Off Your Problem-Solving Skills
Be prepared to tackle some hypothetical troubleshooting scenarios during the interview. Think through your approach to resolving issues and be ready to explain your thought process clearly. This will highlight your strong problem-solving skills and attention to detail.
✨Communicate Clearly and Confidently
As a clear communicator, practice articulating your thoughts on complex topics in a simple way. This is crucial when discussing technical aspects with non-technical users. Consider doing mock interviews with friends to refine your delivery and ensure you come across as confident and approachable.
