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- Tasks: Provide top-notch support for Sage 200 and enhance client relationships.
- Company: Join a growing ERP consultancy with a focus on collaboration.
- Benefits: Competitive salary, bonuses, and flexible remote work options.
- Other info: Enjoy a supportive environment with opportunities for professional growth.
- Why this job: Make a real difference by helping clients solve their challenges.
- Qualifications: Experience with Sage 200 and a passion for customer service.
The predicted salary is between 35000 - 45000 £ per year.
We are working with a well-established and growing ERP consultancy seeking an experienced Sage 200 Support Consultant to join their team. This is a fully remote opportunity offering the chance to work within a collaborative, client-focused environment, supporting a diverse portfolio of customers across multiple industries.
In this role, you will be responsible for delivering reliable and efficient support across Sage 200 and associated solutions. You will act as a key point of contact for clients, ensuring issues are resolved effectively while maintaining a high standard of service.
- Providing technical and functional support for Sage 200 and related applications
- Managing and updating support tickets, ensuring accurate documentation of all activities
- Supporting system enhancements, upgrades, and occasional project work
- Building strong client relationships and ensuring a positive support experience
Proven experience supporting Sage 200 within a consultancy, partner, or end-user environment. Experience delivering high-quality customer-focused support. Ability to work independently in a remote setting while managing workload effectively.
Remote Support Advisor in London employer: Chapman Tate Associates
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Support Advisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for a Remote Support Advisor role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research common questions for Sage 200 Support Consultant roles and practice your answers. We can help you with mock interviews to boost your confidence and nail that client-focused vibe.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website highlighting your experience with Sage 200 and customer support. This will give potential employers a clear view of what you bring to the table.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over others. Don’t miss out on your chance to shine!
We think you need these skills to ace Remote Support Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage 200 and any relevant support roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Remote Support Advisor role. Share specific examples of how you've delivered high-quality customer support in the past.
Showcase Your Communication Skills: As a key point of contact for clients, strong communication is essential. In your application, highlight instances where you’ve effectively resolved issues or built relationships with clients. We love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Chapman Tate Associates
✨Know Your Sage 200 Inside Out
Make sure you brush up on your knowledge of Sage 200 and its functionalities. Be prepared to discuss specific scenarios where you've successfully resolved issues or improved processes using the software. This will show your expertise and confidence in handling client queries.
✨Showcase Your Customer Service Skills
Since this role is all about delivering high-quality customer support, think of examples from your past experiences where you went above and beyond for a client. Highlight how you built relationships and ensured a positive experience, as this will resonate well with the interviewers.
✨Demonstrate Your Remote Work Skills
Working remotely requires self-discipline and effective time management. Be ready to share how you organise your day, manage your workload, and stay motivated while working from home. This will reassure them that you can thrive in a remote setting.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and their approach to client support. This shows your genuine interest in the role and helps you assess if it's the right fit for you.