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- Tasks: Help clients with IT services and product issues while mentoring your team.
- Company: Join a leading provider of Hosted Connectivity and IT Managed Services.
- Benefits: Enjoy remote work flexibility and a competitive salary with commission opportunities.
- Why this job: Be part of an innovative team that values knowledge sharing and client success.
- Qualifications: Experience in MSP and knowledge of O365, Cyber Security, and Cloud Services required.
- Other info: Must be commutable to Dudley for office days.
The predicted salary is between 40000 - 70000 £ per year.
Job Role: IT Account Manager Salary: £50,000 + commission – OTE £60-70K Location: Remote / Work From Home (WFH) – 3 days from the office – 2 from home – must be commutable to Dudley Key areas: O365, Microsoft CSP, Cloud, DRAAS, Backup, Cyber, Network Security, Sales, Internal Sales, Account Development, Hosted Connectivity, Cloud Services, Contact Centre, Business Phones, IT Managed Services, Mobility solutions, MDM, Telco, Telecoms, MSP, IT MSP, Hosted Telephony, Broadband, Customer Services, Inside Sales, Customer Service, Customer Relations, IT Customer Success, Account Management, Non-quota bearing Chapman Tate Associates seeks an IT Account Manager, to join this leading provider or Hosted Connectivity, Business Telco, Cyber and IT Managed Services. As an Account Manager you will be working alongside a number of existing customers helping them deal with a number of issues relating to their current service and product portfolio. You will work with your peers and external partners to understand how innovative technologies and market trends can be leveraged to deliver positive outcomes for our clients and help to develop and implement best-practice architecture, standards, and guidelines. You will also be willing to share knowledge and mentor those around you. The successful candidate will research and make recommendations for their use wher…
IT Account Manager (MSP Experience Needed) employer: Chapman Tate Associates
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Account Manager (MSP Experience Needed)
✨Tip Number 1
Familiarize yourself with the latest trends in cloud services and IT managed services. Understanding the nuances of O365, Microsoft CSP, and DRAAS will give you an edge in discussions with potential employers.
✨Tip Number 2
Network with professionals in the MSP sector. Attend industry events or webinars to connect with others in the field, as personal referrals can significantly boost your chances of landing an interview.
✨Tip Number 3
Showcase your ability to solve customer issues effectively. Prepare examples from your past experiences where you've successfully managed accounts or resolved complex problems for clients.
✨Tip Number 4
Highlight your mentoring skills. Since the role involves sharing knowledge with peers, be ready to discuss how you've supported colleagues or contributed to team development in previous positions.
We think you need these skills to ace IT Account Manager (MSP Experience Needed)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT account management, especially with MSPs. Emphasize your knowledge of O365, cloud services, and network security to align with the job requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for IT managed services and how your background makes you a great fit for the role. Mention specific achievements in sales or account management that demonstrate your ability to drive customer success.
Showcase Your Technical Knowledge: Demonstrate your understanding of the technologies mentioned in the job description, such as DRAAS, backup solutions, and hosted connectivity. Use examples from your past work to illustrate your expertise.
Highlight Soft Skills: Since the role involves mentoring and working with clients, emphasize your communication skills, teamwork, and ability to build relationships. Provide examples of how you've successfully collaborated with others in previous roles.
How to prepare for a job interview at Chapman Tate Associates
✨Know Your Tech
Make sure you have a solid understanding of O365, Microsoft CSP, and other key technologies mentioned in the job description. Be prepared to discuss how these tools can benefit clients and improve their service experience.
✨Showcase Your Sales Skills
Since this role involves account management and sales, be ready to share specific examples of how you've successfully developed accounts or closed deals in the past. Highlight your experience with IT Managed Services and customer relations.
✨Understand the Company’s Offerings
Research Chapman Tate Associates and familiarize yourself with their services like Hosted Connectivity and Cyber Security. This will help you tailor your responses and show genuine interest in the company.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle client issues. Think of scenarios where you've had to troubleshoot or innovate solutions for clients, and be ready to discuss them in detail.
