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For Companies At a Glance
- Tasks: Manage client accounts and drive business growth in IT services.
- Company: Join a leading IT Managed Service Provider experiencing rapid growth.
- Benefits: Enjoy a competitive salary, performance bonuses, and remote work flexibility.
- Why this job: Make a significant impact in a forward-thinking company with innovative solutions.
- Qualifications: Proven experience in IT account management and strong communication skills required.
- Other info: Work remotely with just one office visit per month.
The predicted salary is between 36000 - 60000 £ per year.
Location: Fully remote with 1 day a month from a regional office around the UK
Salary: Up to £50,000 per annum + Benefits
Industry: IT Managed Services, O365, Backup/DR, Connectivity, Cloud Services, MS365, LAR, Licensing, Digital Transformation, Modern Workplace, Veeam, Datto, Account Management, Farmer, Overlay, Existing Business, MMR, Monthly Recurring, IT MSP, VAR, New Business Development
Chapman Tate Associates are excited to be recruiting for a dynamic IT Account Director on behalf of a leading IT Managed Service Provider (MSP). Our client has experienced rapid growth, acquiring over a range of businesses in recent years and expanding their portfolio of services across a range of disciplines including the Digital Workplace, Cyber Essentials, Hosted IT/Cloud, DRAAS, Storage/Backup and similar type solutions.
The Role
As an IT Account Director, you will play a key role in driving business growth by managing existing client relationships and identifying new opportunities. Your focus will be on delivering exceptional customer service and expanding the company's footprint across various IT services, including cloud-based infrastructure, cyber security, and unified communications.
Key Responsibilities:
- Manage and grow a portfolio of existing client accounts.
- Identify new business opportunities and upsell/cross-sell services.
- Collaborate with internal teams to ensure the delivery of client projects on time and within budget.
- Maintain in-depth knowledge of the company's products and services, particularly in cloud, infrastructure, and cyber security.
- Develop and present proposals that meet client needs and business objectives.
- Work closely with technical teams to tailor solutions for specific client requirements.
Ideal Candidate:
- Proven experience as an Account Manager within the IT or Telecoms sector, ideally with an MSP.
- Knowledge or experience in Hosted Cloud, Infrastructure, or Cyber Security Solutions.
- Strong interpersonal skills and the ability to build rapport with clients.
- Ability to work independently while contributing to a larger team effort.
- Demonstrated success in managing accounts and driving business growth.
- Excellent communication and presentation skills.
What’s on Offer:
- Competitive salary of up to £50,000 per year
- Performance-related bonuses
- The chance to work with a rapidly growing and innovative company
If you are an experienced Account Director with a passion for IT solutions and are looking to make a significant impact in a forward-thinking business, we would love to hear from you!
IT Account Director employer: Chapman Tate Associates
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Account Director
✨Tip Number 1
Network with professionals in the IT Managed Services sector. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can lead to valuable referrals and insights about the role.
✨Tip Number 2
Stay updated on the latest trends in cloud services, cyber security, and digital transformation. Follow relevant blogs, podcasts, and news sources to demonstrate your knowledge during interviews and discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts and driven growth in previous roles. Use metrics and outcomes to showcase your impact, as this will resonate well with hiring managers.
✨Tip Number 4
Familiarise yourself with the company's portfolio of services and their unique selling points. Tailor your conversations to highlight how your experience aligns with their offerings, showing that you're genuinely interested in contributing to their success.
We think you need these skills to ace IT Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the IT or Telecoms sector. Emphasise your knowledge of cloud services, cyber security, and any previous roles that demonstrate your ability to drive business growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT solutions and your understanding of the role. Mention specific achievements in managing client accounts and how you have successfully identified new business opportunities in the past.
Highlight Key Skills: In your application, clearly outline your strong interpersonal skills and ability to build rapport with clients. Provide examples of how you've collaborated with internal teams to deliver projects on time and within budget.
Showcase Your Knowledge: Demonstrate your in-depth knowledge of the company's products and services, especially in areas like cloud infrastructure and cyber security. This will show that you are well-prepared and genuinely interested in the position.
How to prepare for a job interview at Chapman Tate Associates
✨Know Your Products and Services
Make sure you have a solid understanding of the company's offerings, especially in cloud services, cyber security, and IT infrastructure. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully managed client accounts. Highlight how you built rapport, identified new opportunities, and delivered exceptional customer service to showcase your fit for the role.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations related to account management or client interactions. Think through potential scenarios and how you would approach them, focusing on problem-solving and collaboration with internal teams.
✨Demonstrate Your Growth Mindset
Discuss your approach to identifying new business opportunities and upselling services. Share any strategies you've used in the past to drive growth and how you plan to apply those in this new role.
