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- Tasks: Manage client accounts and drive business growth in IT services.
- Company: Join a leading IT Managed Service Provider with over 30 years of experience.
- Benefits: Enjoy flexible working, competitive salary, bonuses, and professional development opportunities.
- Why this job: Make a real impact in a dynamic company while expanding your skills in IT solutions.
- Qualifications: Experience in IT Account Management and knowledge of cloud and cyber security solutions required.
- Other info: Work from the Birmingham office twice a week and collaborate with innovative teams.
The predicted salary is between 36000 - 60000 £ per year.
Location: Birmingham - Flexible working but will need to work from their Birmingham City Office 2-times a week.
Key skills: IT Sales, IT Account Management, New Business, O365, MS CSP, Cloud, DRAAS, Hosted Services, IT Managed Services, West Midlands, East Midlands, Business Development, BDM, Sales Development.
Chapman Tate Associates are excited to be recruiting for a dynamic IT Account Manager on behalf of a leading IT Managed Service Provider (MSP). Our client has over 30 years trading experience and has a number of trading accounts across various verticals within the Private and Public sectors.
The Role: As an IT Account Manager, you will play a key role in driving business growth by managing existing client relationships and identifying new opportunities. Your focus will be on delivering exceptional customer service and expanding the company's footprint across various IT services, including cloud-based infrastructure, cyber security, and unified communications.
Key Responsibilities:
- Manage and grow a portfolio of existing client accounts.
- Identify new business opportunities and upsell/cross-sell services.
- Collaborate with internal teams to ensure the delivery of client projects on time and within budget.
- Maintain in-depth knowledge of the company's products and services, particularly in cloud, infrastructure, and cyber security.
- Develop and present proposals that meet client needs and business objectives.
- Work closely with technical teams to tailor solutions for specific client requirements.
Ideal Candidate:
- Proven experience as an Account Manager within the IT or Telecoms sector, ideally with an MSP.
- Knowledge or experience in Hosted Cloud, Infrastructure, or Cyber Security Solutions.
- Strong interpersonal skills and the ability to build rapport with clients.
- Ability to work independently while contributing to a larger team effort.
- Demonstrated success in managing accounts and driving business growth.
- Excellent communication and presentation skills.
What’s on Offer:
- Competitive salary of up to £45,000 per year.
- Performance-related bonuses.
- Professional development opportunities.
- The chance to work with a rapidly growing and innovative company.
If you are an experienced Account Manager with a passion for IT solutions and are looking to make a significant impact in a forward-thinking business, we would love to hear from you!
Information Technology Account Manager (Birmingham) employer: Chapman Tate Associates
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Account Manager (Birmingham)
✨Tip Number 1
Familiarise yourself with the latest trends in IT sales and account management, especially in cloud services and cyber security. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the IT sector, particularly those working in Managed Service Providers. Attend local tech meetups or webinars to connect with potential colleagues and gain insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts and driven business growth in previous roles. Highlight your ability to upsell and cross-sell services, as this is crucial for the role.
✨Tip Number 4
Research the company thoroughly, including their products and services, client base, and recent news. Tailoring your conversation to reflect your understanding of their business will show your genuine interest and help you stand out during the interview process.
We think you need these skills to ace Information Technology Account Manager (Birmingham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT sales and account management. Emphasise your achievements in managing client accounts and driving business growth, particularly in the IT or Telecoms sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT solutions and your understanding of the company's services. Mention specific skills like cloud-based infrastructure and cyber security that align with the job description.
Showcase Your Interpersonal Skills: In your application, provide examples of how you've built strong relationships with clients in the past. Highlight your communication and presentation skills, as these are crucial for the role.
Research the Company: Familiarise yourself with the company’s history, values, and the services they offer. This knowledge will help you tailor your application and demonstrate your genuine interest in the position.
How to prepare for a job interview at Chapman Tate Associates
✨Know Your Products Inside Out
Make sure you have a solid understanding of the company's products and services, especially in cloud, infrastructure, and cyber security. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Relationship-Building Skills
As an IT Account Manager, building rapport with clients is crucial. Prepare examples from your past experiences where you've successfully managed client relationships or turned around challenging situations to highlight your interpersonal skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as identifying new business opportunities or managing client expectations. Think of relevant scenarios from your previous roles and be ready to discuss your approach and outcomes.
✨Demonstrate Your Business Development Acumen
Be prepared to discuss your strategies for upselling and cross-selling services. Highlight any successful initiatives you've led in the past and how they contributed to business growth, as this will show your potential value to the company.
