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For Companies At a Glance
- Tasks: Manage client accounts and identify new business opportunities in IT services.
- Company: Join a leading IT Managed Service Provider with over 30 years of experience.
- Benefits: Enjoy a competitive salary, performance bonuses, and professional development opportunities.
- Why this job: Make a significant impact in a dynamic company while working on innovative IT solutions.
- Qualifications: Experience in IT account management, strong communication skills, and knowledge of cloud and cyber security.
- Other info: Flexible working with office presence required twice a week in Birmingham.
The predicted salary is between 36000 - 54000 £ per year.
Location: Birmingham - Flexible working but will need to work from their Birmingham City Office 2-times a week
Key skills: IT Sales, IT Account Management, New Business, O365, MS CSP, Cloud, DRAAS, Hosted Services, IT Managed Services, West Midlands, East Midlands, Business Development, BDM, Sales Development
Chapman Tate Associates are excited to be recruiting for a dynamic IT Account Manager on behalf of a leading IT Managed Service Provider (MSP). Our client has over 30 years trading experience and has a number of trading accounts across various verticals within the Private and Public sectors.
The Role
As an IT Account Manager, you will play a key role in driving business growth by managing existing client relationships and identifying new opportunities. Your focus will be on delivering exceptional customer service and expanding the company's footprint across various IT services, including cloud-based infrastructure, cyber security, and unified communications.
Key Responsibilities:
- Manage and grow a portfolio of existing client accounts.
- Identify new business opportunities and upsell/cross-sell services.
- Collaborate with internal teams to ensure the delivery of client projects on time and within budget.
- Maintain in-depth knowledge of the company's products and services, particularly in cloud, infrastructure, and cyber security.
- Develop and present proposals that meet client needs and business objectives.
- Work closely with technical teams to tailor solutions for specific client requirements.
Ideal Candidate:
- Proven experience as an Account Manager within the IT or Telecoms sector, ideally with an MSP.
- Knowledge or experience in Hosted Cloud, Infrastructure, or Cyber Security Solutions.
- Strong interpersonal skills and the ability to build rapport with clients.
- Ability to work independently while contributing to a larger team effort.
- Demonstrated success in managing accounts and driving business growth.
- Excellent communication and presentation skills.
What’s on Offer:
- Competitive salary of up to £45,000 per year
- Performance-related bonuses
- Professional development opportunities
- The chance to work with a rapidly growing and innovative company
If you are an experienced Account Manager with a passion for IT solutions and are looking to make a significant impact in a forward-thinking business, we would love to hear from you!
Information Technology Account Manager employer: Chapman Tate Associates
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in IT sales and account management, especially in cloud services and cyber security. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the IT sector, particularly those who work with Managed Service Providers. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client accounts and driven business growth in your previous roles. Highlight your ability to upsell and cross-sell services, as this is crucial for the role of an IT Account Manager.
✨Tip Number 4
Research the company thoroughly, including their products, services, and recent achievements. Being able to speak knowledgeably about their offerings and how you can contribute to their success will set you apart from other candidates.
We think you need these skills to ace Information Technology Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT sales and account management. Emphasise your achievements in managing client accounts and driving business growth, particularly in the IT or Telecoms sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT solutions and your understanding of the role. Mention specific skills like cloud services, cyber security, and your ability to build client relationships.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed accounts and identified new business opportunities. Use metrics to demonstrate your impact, such as revenue growth or client retention rates.
Prepare for Interviews: If selected for an interview, be ready to discuss your approach to client management and how you would handle specific scenarios related to IT services. Research the company’s offerings to show your knowledge and enthusiasm.
How to prepare for a job interview at Chapman Tate Associates
✨Know Your Products Inside Out
Make sure you have a solid understanding of the company's products and services, especially in cloud, infrastructure, and cyber security. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Relationship-Building Skills
As an IT Account Manager, building rapport with clients is crucial. Prepare examples from your past experiences where you've successfully managed client relationships or turned around difficult situations to highlight your interpersonal skills.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations, such as identifying new business opportunities or managing client expectations. Think through potential scenarios and how you would approach them to showcase your problem-solving abilities.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in upselling and cross-selling services. Share specific examples of how you've driven business growth in previous roles, as this will show your potential employer that you can contribute to their success.
