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For Companies At a Glance
- Tasks: Manage Epicor ERP and IT systems, ensuring optimal performance and user support.
- Company: Join a growing organisation in North London focused on technology and business systems.
- Benefits: Competitive salary, hands-on role, and opportunities for professional growth.
- Why this job: Blend your passion for tech and business while making a real impact.
- Qualifications: Experience with Epicor ERP, C#, SQL, and strong project management skills required.
- Other info: Occasional travel to Nottingham site may be necessary.
Epicor ERP & IT Manager
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
North London – Onsite
£60,000 – £70,000 (DOE)
Chapman Tate is working with a growing organisation that is seeking an experienced Epicor ERP & IT Manager. This role blends ERP ownership with IT leadership, making it a fantastic opportunity for someone who enjoys both business systems and technology infrastructure.
You will be responsible for ensuring that the Epicor ERP platform is fully optimised, customised to support evolving business needs, and integrated effectively with wider systems. Alongside this, you’ll oversee the company’s IT environment in partnership with third-party providers, making sure services run smoothly and continuously improve.
This is a hands-on role that will suit a candidate who can balance technical delivery with stakeholder engagement and strategic thinking.
Key Responsibilities
ERP Ownership (Epicor)
* Take responsibility for the day-to-day performance, reliability, and usability of the Epicor ERP system.
* Lead development, enhancements, and customisations to improve workflows across Finance, Distribution, Production, and Supply Chain.
* Collaborate with internal stakeholders to identify and deliver process improvements.
* Act as the subject matter expert for Epicor, managing troubleshooting, issue resolution, and user support.
* Deliver training and documentation to ensure the business gains maximum benefit from the system.
* Partner with Epicor consultants and customer support to maximise value from the platform.
* Lead ERP-related projects including upgrades, new module rollouts, integrations, and reporting initiatives.
IT Leadership
* Manage relationships with external IT support providers, ensuring strong service levels and effective issue resolution.
* Oversee the stability, security, and performance of core IT systems and infrastructure.
* Plan and coordinate IT projects, balancing innovation with operational requirements.
* Provide strategic input into future technology investment and improvements.
* Ensure smooth day-to-day operations across software, hardware, and connectivity for all employees.
About You
* Strong knowledge of Epicor ERP (Epicor 10 or Kinetic) with proven experience in a developer, analyst, or systems management role.
* Proficiency in C#, SQL, SSRS, REST API, and ERP reporting/dashboards.
* Background in delivering ERP enhancements for functions such as Finance, Manufacturing, Warehousing, and Distribution.
* Previous involvement in ERP upgrades, integrations, and customisation projects.
* Knowledge of supporting business intelligence tools (Power BI, SharePoint, CRM, or e-commerce integrations would be an advantage).
* Experience managing IT infrastructure either directly or via third-party support providers.
* Strong project and stakeholder management skills, with the ability to communicate effectively across technical and non-technical teams.
* A degree in Computer Science or related subject (or equivalent experience).
* Willingness to travel occasionally to the company’s Nottingham site
Epicor ERP & IT Manager employer: Chapman Tate Associates
Contact Detail:
Chapman Tate Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Epicor ERP & IT Manager
✨Tip Number 1
Familiarise yourself with the latest updates and features of Epicor ERP, especially Epicor 10 or Kinetic. This knowledge will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals who are currently working in similar roles or within the Epicor community. Engaging in discussions on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed ERP systems and IT infrastructure in previous roles. Highlighting your hands-on experience with troubleshooting and user support will set you apart from other candidates.
✨Tip Number 4
Research the company’s current IT environment and any recent projects they’ve undertaken. Being able to speak knowledgeably about their operations and how you can contribute to their goals will show that you're genuinely interested in the role.
We think you need these skills to ace Epicor ERP & IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Epicor ERP, IT management, and any relevant technical skills such as C#, SQL, and REST API. Use specific examples to demonstrate your achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the key responsibilities of the role. Emphasise your ability to manage ERP systems and IT infrastructure, and showcase your project management skills.
Highlight Relevant Experience: In your application, focus on your previous roles that involved ERP enhancements, IT leadership, and stakeholder engagement. Mention any successful projects you've led or contributed to that align with the job description.
Showcase Your Soft Skills: Don't forget to mention your communication and collaboration skills. The role requires effective interaction with both technical and non-technical teams, so provide examples of how you've successfully navigated these dynamics in past positions.
How to prepare for a job interview at Chapman Tate Associates
✨Showcase Your Epicor Expertise
Make sure to highlight your experience with Epicor ERP, especially if you've worked with Epicor 10 or Kinetic. Be prepared to discuss specific projects where you led enhancements or customisations, as this will demonstrate your hands-on knowledge and ability to optimise the system.
✨Demonstrate Technical Proficiency
Since the role requires proficiency in C#, SQL, and REST API, be ready to discuss your technical skills in detail. You might even want to prepare examples of how you've used these technologies in past roles to solve problems or improve processes.
✨Emphasise Stakeholder Management Skills
This position involves significant interaction with both technical and non-technical teams. Prepare examples that showcase your ability to communicate effectively across different groups, manage expectations, and deliver results that align with business needs.
✨Prepare for IT Leadership Questions
As you'll be overseeing IT infrastructure and managing relationships with external providers, expect questions about your leadership style and project management experience. Think of instances where you've successfully led IT projects or improved service levels, and be ready to share those stories.
