At a Glance
- Tasks: Manage and optimise HubSpot CRM to enhance sales performance and customer engagement.
- Company: Join a forward-thinking organisation with a hybrid work culture across the UK.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborate with diverse teams in a dynamic, fast-paced environment.
- Why this job: Make a real impact by driving sales effectiveness and improving customer data management.
- Qualifications: Experience with HubSpot CRM and strong communication skills are essential.
The predicted salary is between 40000 - 45000 £ per year.
Chapman Tate Associates is partnering with a growing and forward-thinking organisation to recruit an experienced CRM Specialist with strong HubSpot expertise. This is a fantastic opportunity to play a pivotal role in driving sales effectiveness, optimising customer data, and enhancing CRM adoption across the business.
Operating in a hybrid environment with offices located throughout the UK, this role offers flexibility alongside the opportunity to collaborate with sales, marketing, and operational teams to deliver meaningful business impact.
As the CRM Specialist, you will take ownership of the organisation's HubSpot CRM platform, ensuring it is optimised to support sales performance, pipeline visibility, and customer engagement. You will act as the subject matter expert for CRM processes, data governance, reporting, automation, and user adoption.
This position is ideal for someone who enjoys combining technical CRM expertise with stakeholder engagement, process improvement, and data-driven decision making.
Key Responsibilities- Manage, maintain, and optimise the HubSpot CRM platform to align with evolving business and sales requirements
- Ensure customer, prospect, and pipeline data remains accurate, complete, and compliant with governance standards
- Design and develop CRM workflows, dashboards, reports, and automation to improve efficiency and visibility
- Support sales teams through CRM training, guidance, and best-practice adoption
- Produce insightful reporting on pipeline performance, sales activity, CRM utilisation, and forecasting
- Analyse CRM data to identify trends, opportunities, and areas for process improvement
- Collaborate with Marketing and Operations teams to integrate HubSpot with wider business systems
- Drive continuous improvement initiatives and implement automation solutions that reduce manual effort and improve user experience
We're looking for a CRM professional who combines strong technical capability with excellent communication and stakeholder management skills.
Essential experience includes:- Strong hands-on experience administering and optimising HubSpot CRM
- Knowledge of HubSpot modules, including Commerce Hub and CPQ functionality
- Understanding of sales processes, pipeline management, forecasting, and sales enablement principles
- Experience creating dashboards, reports, workflows, and automation
- Strong analytical and problem-solving skills with excellent attention to detail
- Ability to engage effectively with cross-functional stakeholders at all levels
- A proactive approach with the ability to manage multiple priorities in a fast-paced environment
If you're passionate about CRM optimisation, data quality, automation, and enabling high-performing sales teams through technology, we'd love to hear from you. Apply today or contact Chapman Tate Associates for a confidential discussion.
Customer Relationship Management Specialist in England employer: Chapman Tate Associates
Chapman Tate Associates is an exceptional employer that values flexibility and collaboration, offering a hybrid working environment across multiple UK locations. With a strong focus on employee growth, the company provides opportunities for professional development in CRM optimisation and data-driven decision-making, all while fostering a supportive culture that encourages innovation and teamwork. Join us to make a meaningful impact in driving sales effectiveness and enhancing customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Management Specialist in England
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that CRM Specialist role.
✨Tip Number 2
Show off your HubSpot skills! If you’ve got experience with the platform, make sure to highlight it in conversations. We recommend preparing some examples of how you’ve optimised CRM processes in the past to impress potential employers.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or mentors. We suggest focusing on common CRM-related questions and how you can demonstrate your analytical and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. By applying directly, you’ll have a better chance of getting noticed by the hiring team.
We think you need these skills to ace Customer Relationship Management Specialist in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the CRM Specialist role. Highlight your HubSpot experience and any relevant achievements that show how you've driven sales effectiveness or improved customer data management.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've optimised CRM platforms in the past and how you can bring that expertise to our team.
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, don’t forget to mention your analytical skills. Give us examples of how you've used data to identify trends or improve processes in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Chapman Tate Associates
✨Know Your HubSpot Inside Out
Make sure you brush up on your HubSpot knowledge before the interview. Familiarise yourself with its features, especially the Commerce Hub and CPQ functionality. Being able to discuss specific examples of how you've optimised HubSpot in previous roles will show that you're the right fit for the job.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in past roles. Bring examples of reports or dashboards you've created and be ready to explain how they impacted sales performance or customer engagement. This will demonstrate your analytical prowess and attention to detail.
✨Engage with Stakeholders
Since this role involves collaboration with various teams, think of instances where you've successfully engaged with stakeholders. Be ready to share how you’ve trained others on CRM best practices or improved processes through effective communication. This will highlight your interpersonal skills.
✨Emphasise Continuous Improvement
Talk about your proactive approach to process improvement. Share examples of automation solutions you've implemented that reduced manual effort and enhanced user experience. This will show that you're not just a technical expert but also someone who drives efficiency and innovation.
