At a Glance
- Tasks: Manage and optimise HubSpot CRM to enhance sales performance and customer engagement.
- Company: Join a forward-thinking organisation with a hybrid work culture.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborate with diverse teams in a dynamic and fast-paced environment.
- Why this job: Make a real impact by driving sales effectiveness and improving CRM processes.
- Qualifications: Experience with HubSpot CRM and strong analytical skills required.
The predicted salary is between 40000 - 45000 € per year.
Chapman Tate Associates is partnering with a growing and forward-thinking organisation to recruit an experienced CRM Specialist with strong HubSpot expertise. This is a fantastic opportunity to play a pivotal role in driving sales effectiveness, optimising customer data, and enhancing CRM adoption across the business.
Operating in a hybrid environment with offices located throughout the UK, this role offers flexibility alongside the opportunity to collaborate with sales, marketing, and operational teams to deliver meaningful business impact.
As the CRM Specialist, you will take ownership of the organisation's HubSpot CRM platform, ensuring it is optimised to support sales performance, pipeline visibility, and customer engagement. You will act as the subject matter expert for CRM processes, data governance, reporting, automation, and user adoption.
This position is ideal for someone who enjoys combining technical CRM expertise with stakeholder engagement, process improvement, and data-driven decision making.
Key Responsibilities- Manage, maintain, and optimise the HubSpot CRM platform to align with evolving business and sales requirements
- Ensure customer, prospect, and pipeline data remains accurate, complete, and compliant with governance standards
- Design and develop CRM workflows, dashboards, reports, and automation to improve efficiency and visibility
- Support sales teams through CRM training, guidance, and best-practice adoption
- Produce insightful reporting on pipeline performance, sales activity, CRM utilisation, and forecasting
- Analyse CRM data to identify trends, opportunities, and areas for process improvement
- Collaborate with Marketing and Operations teams to integrate HubSpot with wider business systems
- Drive continuous improvement initiatives and implement automation solutions that reduce manual effort and improve user experience
We're looking for a CRM professional who combines strong technical capability with excellent communication and stakeholder management skills.
Essential experience includes:
- Strong hands-on experience administering and optimising HubSpot CRM
- Knowledge of HubSpot modules, including Commerce Hub and CPQ functionality
- Understanding of sales processes, pipeline management, forecasting, and sales enablement principles
- Experience creating dashboards, reports, workflows, and automation
- Strong analytical and problem-solving skills with excellent attention to detail
- Ability to engage effectively with cross-functional stakeholders at all levels
- A proactive approach with the ability to manage multiple priorities in a fast-paced environment
If you're passionate about CRM optimisation, data quality, automation, and enabling high-performing sales teams through technology, we'd love to hear from you. Apply today or contact Chapman Tate Associates for a confidential discussion.
CRM Specialist (HubSpot) in Birmingham employer: Chapman Tate Associates
Chapman Tate Associates is an excellent employer that fosters a dynamic and collaborative work culture, offering a hybrid working model that promotes flexibility and work-life balance. Employees benefit from continuous professional development opportunities, a supportive environment for innovation, and the chance to make a significant impact on sales effectiveness through their expertise in HubSpot CRM. With multiple office locations across the UK, team members enjoy a vibrant workplace that values both individual contributions and collective success.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Specialist (HubSpot) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that CRM Specialist role.
✨Tip Number 2
Show off your HubSpot skills! If you’ve got experience with CRM platforms, make sure to highlight that in conversations. We recommend preparing some examples of how you've optimised CRM processes or improved data quality in past roles.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to CRM and sales processes. We suggest doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CRM Specialist (HubSpot) in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of CRM Specialist. Highlight your HubSpot experience and any relevant projects you've worked on that showcase your skills in managing and optimising CRM platforms.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've driven sales effectiveness or improved data governance in previous positions, and don’t forget to show your enthusiasm for the opportunity!
Showcase Your Technical Skills:Since we're looking for someone with strong technical capability, make sure to detail your hands-on experience with HubSpot. Mention any specific modules you’ve worked with and how you’ve used them to enhance CRM processes.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Chapman Tate Associates
✨Know Your HubSpot Inside Out
Make sure you brush up on your HubSpot knowledge before the interview. Be ready to discuss specific features, like Commerce Hub and CPQ functionality, and how you've used them in past roles. This will show that you're not just familiar with the platform but can also leverage it effectively.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data analysis to drive sales performance or improve CRM processes. Discuss any dashboards or reports you've created and how they impacted decision-making. This will highlight your ability to turn data into actionable insights.
✨Engage with Stakeholders
Think about times when you've collaborated with sales, marketing, or operations teams. Be ready to share how you communicated complex CRM concepts to non-technical stakeholders. This will demonstrate your strong communication skills and ability to work cross-functionally.
✨Emphasise Continuous Improvement
Talk about any initiatives you've led to optimise CRM processes or implement automation solutions. Highlight your proactive approach to identifying areas for improvement and how you've successfully driven change in previous roles. This will show that you're committed to enhancing user experience and efficiency.