At a Glance
- Tasks: Manage and grow relationships with existing customers in a dynamic IT environment.
- Company: Join a thriving IT Managed Service Provider focused on customer success.
- Benefits: Up to £40,000 salary plus £10,000 bonus, flexible working options.
- Other info: No cold calling; focus on relationship-building and long-term growth.
- Why this job: Be the trusted partner for clients and drive their technology success.
- Qualifications: Experience in account management and a background in technology or SaaS.
The predicted salary is between 38250 - 46750 £ per year.
Up to £40,000 + £10,000 Bonus
Telford / Wolverhampton
IT MSP | Technology | SaaS | Managed Services
Love developing existing customers rather than spending your day cold calling? Chapman Tate Associates are working with a growing IT Managed Service Provider (MSP) looking for an Account Manager to take ownership of an established portfolio of customers. This is very much a farmer-led Account Management role. The focus is on retaining, developing and growing existing customer relationships – understanding your clients, becoming their trusted technology partner and identifying opportunities to provide additional services where there is a genuine business need.
What You'll Be Doing:
- You'll own a portfolio of established customers and be responsible for:
- Building strong, long-term relationships with existing clients
- Regular account reviews and customer meetings
- Understanding customers' businesses, technology environments and future plans
- Identifying upsell and cross-sell opportunities within your account base
- Managing renewals and maximising customer retention
- Increasing account value through additional technology and managed services
- Developing relationships across multiple stakeholders within each customer
- Working alongside technical and service teams to ensure customers receive a high-quality service
- Managing proposals, quotations and commercial discussions
- Maintaining account plans, opportunities and forecasts within the CRM
We're Flexible on Your Background
You don't need to come directly from an MSP. We're interested in people from: SaaS | Software | IT Services | Cloud | Cyber Security | Technology Vendors | IT Resellers | Managed Services. You could currently be an Account Manager, Customer Success Manager, Client Manager, Relationship Manager or Internal Account Manager looking for your next step.
What matters is that you have:
- A genuine account management / farmer mentality
- Experience managing and developing an existing customer portfolio
- A background within Technology, IT or SaaS
- Experience working with mid-market / mid-cap customers and deal sizes
- Strong relationship-building and stakeholder management skills
- Commercial awareness and the ability to identify growth opportunities
- Experience with renewals, retention, upselling and cross-selling
- The ability to build credibility with customers rather than relying on transactional sales
Package
- Basic salary up to £40,000
- Bonus up to £10,000
- Established customer portfolio
- Relationship-led, account-development position
- Not a high-volume cold-calling role
If you're an Account Manager who enjoys building relationships, retaining customers and growing accounts over the long term, this could be an excellent next move. Apply today or contact Chapman Tate Associates for a confidential conversation.
IT Account Manager (Farmer) in Shrewsbury employer: Chapman Tate Associates Careers
Join a forward-thinking organisation that prioritises innovation and employee development in the heart of the UK. As an Epicor Developer, you'll benefit from a competitive salary, comprehensive benefits, and a collaborative work culture that encourages continuous learning and growth. With a strong focus on enhancing the Epicor environment, this role offers you the chance to make a significant impact while enjoying the flexibility of remote work.
Contact Details:
Chapman Tate Associates Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Account Manager (Farmer) in Shrewsbury
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like IT Account Manager (Farmer) at Chapman Tate Associates Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Chapman Tate Associates Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a IT Account Manager (Farmer). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace IT Account Manager (Farmer) in Shrewsbury
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Chapman Tate Associates Careers:When writing your cover letter, make sure to tailor your message specifically for Chapman Tate Associates Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Chapman Tate Associates Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Chapman Tate Associates Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Chapman Tate Associates Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Chapman Tate Associates Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
